Technical Services Engineer Vancouver
2 weeks ago
MongoDB Technical Services Engineer
Are you passionate about databases and problem-solving? Join MongoDB, the leading developer data platform, and be part of a team that's reinventing the database industry. As a Technical Services Engineer, you'll use your exceptional skills to advise and support customers, solving complex MongoDB issues and contributing to innovative solutions.
Why MongoDB is a fantastic place to work and build your career:- Be part of a company dedicated to innovation and speed in database technology
- Enjoy an inspiring, engineering-focused culture
- Collaborate with talented individuals worldwide
- Contribute to product development and community impact
- Help shape the future of MongoDB in Vancouver and beyond
As a MongoDB Technical Services Engineer, you'll work with our largest customers, addressing a variety of database-related challenges. From architecture to security, you'll be the go-to expert for running MongoDB effectively at scale. You'll advocate for customer needs, collaborate with product teams, and mentor new members while exploring new product lines within the MongoDB ecosystem.
We are seeking candidates for our hybrid work model based in Vancouver, Canada.
What you need:If you have 7+ years of experience and a passion for continuous learning, we want to hear from you. Key qualifications include:
- Systems engineering expertise, including Linux, networking, and troubleshooting skills
- Understanding of networking protocols and storage engineering
- Experience with mission-critical database systems and performance analysis
- Ability to handle real-time problem-solving and collaborate effectively
- Desire to learn new technical skills rapidly and work well in a team
- Experience with authentication systems and cloud services like AWS or Azure
- Familiarity with MongoDB, distributed version control systems, and git
- Within 3 months, you'll become proficient in MongoDB and complete training
- By 6 months, you'll handle frontline customer interactions and earn certification
- Within 12 months, you'll be a technical expert within MongoDB, assisting peers and handling escalations
Join MongoDB in creating a supportive and inclusive work environment, where personal growth and business impact go hand in hand. Explore opportunities with us and be part of a team that's shaping the future of data management.
At MongoDB, we support individuals with disabilities throughout the application process. We are dedicated to equal opportunities for all.
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