Manager Patient Flow

7 days ago

Dartmouth, Canada Nova Scotia Health Authority Full time

Req ID:153902**
Company: Nova Scotia Health

Location:
Central
Zone, Dartmouth General Hospital**
Department:OPCZ Nursing Admin DGH**
Type of Employment:Permanent
Hourly PT
(60%
FTE) x 1
position(s)
**Status: MGMT/NON-Union
Management/Non Union
  • Position
    Posting Closing Date:11-Apr-23Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We're on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

About the Opportunity:


Reporting to the Director of Patient Access and Flow in Central Zone, the Patient Flow Manager is a fully realigned and integrated role at DGH that incorporates the 24/7 patient flow and after hours administrative functions.

Using sound principles of Utilization Management the role is responsible for facilitating patient placement to appropriate services by identifying and overcoming delays in admission, transfer and discharge.

This position involves liaising with the Emergency Department, Booking Officers, Health Service Directors, Managers, Staff Physicians, Discharge Planning Coordinators and other Health Care Agencies within and external to NSH and possibly in other provinces.


While the day focus of this role, when full administrative supports are on site, will be on clinical flow, after hours and on holidays and weekends the role will provide a resource for health professionals and support departments and the liaison for Senior Management and Executive.

The incumbent on duty will make decisions that will ensure the highest standard of patient care and the safe efficient operation of the DGH in a demanding fast-paced environment.


About You:

We would love to hear from you if you have the following:

  • Relevant Bachelor's Degree required (BA, BBA, B.Sc. or Health Related Discipline); Nursing preferred
  • Relevant Master's Degree an asset
  • Minimum of three years of progressive administrative experience in health care management and/ or related experience
  • Clinical experience with utilization and patient flow management practices, methodologies or equivalent knowledge, experience and education is required
  • Demonstrated organizational skills in leadership, communication, decisionmaking, problemsolving and motivation
  • Demonstrated knowledge of Best Practice Utilization Management and Clinical Flow practices
  • Ability to interpret and execute administrative directives in order to act as the executive representative
  • Demonstrated knowledge in current trends in health care practice
  • Demonstrated effective decision making competency related to patient care management both with respect to engagement of clinical teams and physician leaders as well as administrative clinical leadership
  • Knowledge of and experience with change management principles and methodologies
  • Flexibility and ability to work independently as well as a member of a multidisciplinary team
  • Knowledge of Administrative Policy/Procedures
  • Must possess the ability to take a leadership role and make independent decisions in any situation, assuring legal and ethical issues are considered and demonstrating diplomacy, tact, creativity and good judgment in interpersonal relationships in a demanding fast paced environment
  • Competencies in other languages preferred, French an asset
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours:

Permanent, Part Time (60%); 45 hours bi-weekly

Compensation and Incentives:

$ $53.51 hourly

Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile.

Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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