![BC Strata Employee Management Ltd.](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
1 week ago
About us
We are professional, agile, professional, and our goal is to As a member of our team, you can expect a dynamic work environment that challenges you to grow while making a real difference in people's lives.
If you're looking for a career that combines professional growth with meaningful interactions, BC Strata's residential concierge division is the perfect place for you.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- Modern office setting
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Checkin and checkout guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Experience:
- Previous experience in hospitality or customer service preferred
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is a plus
- Familiarity with front desk operations and hotel systems is desirable
Skills:
- Strong customer service skills with a friendly and approachable demeanor
- Proficient in using phone systems and computer software for guest checkin/checkout processes
- Ability to handle cash transactions accurately and responsibly
- Detailoriented with excellent organizational skills
- Ability to multitask and prioritize tasks effectively
You will be the first point of contact for guests, ensuring their needs are met and that they have a positive impression of our hotel.
If you are a friendly, customer-oriented individual with excellent communication skills, we would love to hear from you.Please note that this position may require working evenings, weekends, and holidays as needed.
Job Types:
Full-time, Part-time, Casual
Salary:
$21.50-$23.00 per hour
Benefits:
- Flexible schedule
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
- On call
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Experience:
- concierge: 2 years (preferred)
Language:
- fluent english (preferred)
Work Location:
On the road
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