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Care Coordinator

3 months ago

Toronto, Ontario, Canada West Park Healthcare Centre Full time

Job Status:

Permanent, Full-Time

  • Reports To:

Clinical Service Manager, Stroke & ABI Rehab & ABI Behavioural Service (ABIBS)

  • Hours of Work (shifts):

Mon-Fri (8-Hour Shifts)

  • Internal Posting Dates:

Mar 8-14, 2024

  • Salary Range:

N/A

  • Employee Group:

Non-Union

Join our patient care team, where compassion meets excellence Explore our integrated campus to learn
more.**
Job Overview:Oversee end-to-end patient care, ensuring optimal length of stay and occupancy rates are achieved.

Accountabilities:

  • To ensure comprehensive patient care management, including assessment for appropriate admission, coordination of services from preadmission to postdischarge, and ongoing support for patients and families.
  • This involves managing occupancy rates, patient flow, clinical documentation, and fostering community partnerships while meeting length of stay and occupancy rate targets.
  • Provide clinical leadership, contribute to program development and research, participate in committees, and prioritize patientfocused, culturally appropriate care.
  • Liaise with referring agencies and provide ongoing support/education during the preadmission phase using Resource Matching and Referral (RM&R).
  • Coordinate the care of clients from preadmission to postdischarge, regularly assessing needs such as psychosocial support for the patient and family as well as funding support while meeting length of stay and occupancy rate targets.
  • Ensure timely and appropriate clinical documentation in the electronic patient record (EPR).
  • Develop strong relationships community providers to facilitate partnerships between patients, family, inpatient clinical team and referring agencies (e.g. Toronto Public Health).
  • Refer and coordinate consultant / discipline involvement as needed.
  • Support collection of clinical utilization data in collaboration with Service Manager.
  • Provide resource clinical leadership for the interprofessional team.
  • Provide leadership in program evaluation, program development and research as appropriate.
  • Participate in internal and external committees.
  • Partner with Service Manager to ensure clinical service goals are addressed.

Qualifications:

  • Bachelor's degree in a clinical discipline
  • Registration with appropriate regulatory college or eligibility for same and a member of relevant professional association/network preferred
  • Minimum of 4 years clinical professional background in a healthcare environment
  • Demonstrated clinical assessment skills including the ability to assess clients from preadmission to post discharge
  • Knowledge of external agencies (e.g., Toronto Public Health) and resources (e.g., alternate discharge locations)
  • Demonstrated ability to partner and work effectively with all levels of staff, the interprofessional team, physicians, patients, families and external agencies
  • Demonstrated ability to deal with complex mental health and behavioral issues
  • Ability to maintain effectiveness in varying environments and with different tasks, responsibilities and people
  • Demonstrated knowledge of and ability to provide patient centred care. Demonstrated organizational, problem solving, interpersonal, coaching, negotiation and facilitation skills.
  • Strong organizational skills to work independently in an unstructured, demanding environment
  • Ability to work a flexible schedule
  • Strong Windows based computer skills e.g. Microsoft Office Suite
  • Fluency in a language other than English an asset
  • Experience in a hospital & rehabilitation setting


At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand.

We are dedicated to building a workforce that reflects the diversity of the community.

*****Join our team and help patients reclaim their lives at West Park Healthcare Centre