Regional Lmt Technical Support Representative

2 weeks ago


Fort Mackay, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
2

Worker Type:
Permanent

Position Overview:

Job Description:

Major Job Functions:

  • Responsible for supporting internal Finning branch teams completing large mining truck scopes.
  • Liaison with Finning Parts Department on constrained parts, warranty concerns, and sourcing requests.
  • Improve repair efficiency and quality through development of technical documentation.
  • Support technician development on quality, contamination control, and technical capabilities.
  • Support warranty documentation for service operations teams.
  • Assist with root cause analysis and troubleshooting of large mining truck systems
  • Must develop and maintain open lines of communication with all supportive departments

Specific Skills:

  • Strong communication skills including verbal and written
  • Strong organizational and time management skills
  • Contribute positively to a quality team environment
  • Strong problem solving skills
  • Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • A high attention to detail
  • Ability to work well under pressure
  • Selfstarter and ability to work in a team environment as well as independently
  • Desire to grow within the organization and adapt to change

Knowledge:

  • Caterpillar equipment knowledge
  • Mining background
  • Mechanical aptitude

Experience:

  • Seasoned HET or have significant mechanical experience
  • Minimum 7 years experience working with Caterpillar Large Mining Trucks

Accountability:

  • Ensure analysis and maintenance/repair recommendations are provided to appropriate groups in a timely manner
  • Provide solutions in a timely manner
  • Recommendation of safety solutions
  • Rapid escalation to the appropriate individuals and/ or groups of any machine risks
  • Accountable for building technical documentation
  • Improve build and repair quality statistics
  • Review scopes of work to ensure clarity of work and technical documentation is available.


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