Quality Management Lead

1 week ago


Canada Laura Canada Inc. Full time
Laura Canada is a family-owned retailer housing two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell quality apparel across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as and We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

We believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. Job Description
How will you support the team?
As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.
Act as a stylist to build a personalized wardrobe to the customer.

Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.

Monitor sales targets frequently and take the required actions to influence the store's results.
Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
Open and close the store as required.
Qualifications
The people who thrive with us have:
Contagious passion for fashion and customer service
Experience as a team leader or sales trainer
Strong selling and customer service skills
Additional Information
~50% employee discount in store
~ Dynamic and passionate team
~ Career development and advancement program
~ Supportive management team and good work/life balance

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