Client Support Worker

2 weeks ago


Toronto, Ontario, Canada WoodGreen Full time
Employment Type: Permanent Full-Time, Bargaining Unit, (1 Vacancy)Work Hours: 35 hours/week, Mon-Fri 3pm-11pmWork Setting: Exclusively OnsiteSalary: External Rate – E7: $42,843.24
Internal Rate – E8: $43,717.59 Application Deadline: June 13th, 2024 Program Overview – Supportive Housing, Community Care - 540 Cedarvale Avenue

The Cedarvale Supportive Housing Program offers housing for seniors with a history of street involvement, and potential mental health and/or substance abuse challenges. The program delivers psychosocial and primary care services on-site, including intensive case management, addiction support, counseling, nursing care, life skills development, and social activities.

What You Will Do
  • Interact directly with program participants, offering emotional support and encouragement to engage in program activities.
  • Provide personalized support according to Coordinated Care plans, assist with case management tasks, and aid in the intake process for new participants.
  • Monitor progress, contribute to care plan effectiveness evaluation, and suggest modifications when necessary.
  • Participate in goal setting and planning processes, devising and executing individual and group activities.
  • Help individuals enhance independence in everyday tasks and within the community.
  • Collaborate with service providers and the community to build networks and support participants.
  • Recognize and address potential crisis situations, apply strategies for resolution, and maintain documentation efficiently.
  • Contribute to program development and evaluations.

This role may involve evening and weekend shifts, exposure to various elements, and potential challenging behaviors.

What You Bring to the Team
  • Completed Social Service Worker diploma or related education.
  • Minimum 2 years of experience with older adults facing mental health, addiction issues, and street involvement.
What Will Set You Apart
  • Ability to engage effectively with high-risk and vulnerable individuals.
  • Experience in managing aggressive behaviors and strong communication skills.
  • Capability in conflict resolution, crisis intervention, and decision-making.
  • Proficiency in computer use, communication, and understanding of relevant topics.

WoodGreen is dedicated to equal opportunities and accessibility. We ensure an inclusive selection process and work environment. For accommodations, please contact our People & Culture team. Any provided information will remain confidential.


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