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Client Support Worker
3 months ago
INTERNAL/EXTERNAL POSTING
Relief Position
Client Support Workers - Relief
Bargaining Unit - UFCW Local 175
Ongoing Relief Pool
Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community
- based health care organization serving mid-west downtown Toronto. Offering a broad range of services,
including primary health care, dental care, harm reduction, health promotion, counselling, and community
development programming, we are also committed to serving people who face barriers to health care, and
we strive to reduce these barriers. PQWCHC is a multi-sited organization.
General Responsibilities:
The Client Support Worker works within the Homeless and Harm Reduction team, primarily on the first floor
and the perimeter of the Health Centre, and reports to the Supervisor, Urban Health, Harm Reduction
Services. Responsible for maintaining an atmosphere of respect and safety, the Client Support Worker
engages primarily with the most vulnerable individuals who access our services, including those who
do this effectively, our Client Support Workers have knowledge and appreciation of the impacts of
colonization, violence, and trauma on individuals and communities. While this is not a case management
position, the Client Support Worker assists clients in navigating the centre and its programs and services
and on occasion provides support in accessing outside resources. Behavioural de-escalation is an almost
daily feature of the role both inside the building and in the immediate perimeter, and the incumbent will have
strong skills in crisis intervention, in developing rapport with clients, and in providing support while
maintaining strong boundaries. The position provides backup to the Intake Worker and performs some
scheduling/administrative duties.
university or some post-secondary education combined with significant experience in health promotion
and/or community development. Your 3-5 years of experience in a community setting should include
demonstrated knowledge of community resources, harm reduction, and supportive counselling. Proficiency
in a language other than English, as well as personal/lived experience of drug use, homelessness and/or
street involvement are assets.
Please include in the cover letter your weekly availability to accept shifts.
Compensation:
$27.78/hr to $32.71/hr + 4% in lieu of vacation
If you are interested in joining in a creative and dedicated team to make things better, we want to hear from
you. Please send your resume and cover letter
in a single document (MS Word or PDF format only) to
accepted.
as a condition of employment.
Employment is conditional upon having had a full series of COVID19
**vaccinations 14 days before starting employment.
- PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of _
- disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the _
- Ontario Human Rights Code and does not discriminate on the ground of records of offenses._