Academic Services Coordinator

7 days ago

Kitchener, Ontario, Canada University of Waterloo Full time

Overview:

Term: 1 Year


The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, calendar management, support for core functions (e.g., admissions, First Year Engineering Office, etc.), special projects, data management, and general administrative duties.

The position acts as a liaison with academic units in the Faculty of Engineering and central university services as it relates to key accountabilities.

Reporting to the Director, Undergraduate Operations, the Academic Services Coordinator provides exceptional client support for 14 undergraduate programs and approximately 8,000 plus Engineering and Architecture students.

The role moves seamlessly between tasks, shifting priorities as directed by Director, Undergraduate Operations and the Associate Dean, Undergraduate Studies, to address critical needs.

The Academic Services Coordinator provides continuity in leadership changes and demonstrates breadth and depth in all core operations in the Engineering Undergraduate Studies Office.


Responsibilities:

Client Service

  • Builds and maintains effective working relationships with stakeholders with the Faculty and across campus.
  • Provides exceptional client service to all constituents within the Faculty of Engineering (students, faculty, and staff), including acting as a liaison with central services and external partners.
  • Acts as a liaison for academic units. Duties may include several key areas including academic integrity, calendar management, admissions, data management, general administrative support, etc. The incumbent is expected to shift seamlessly between tasks to address priority areas.
  • Develops strong advising relationships that are studentcentred and specific to individual needs while aligning with the mission of the Faculty.
  • Assists stakeholders with identifying and accessing tools and resources necessary to meet goals and objectives.
  • Applies change management expertise with new stakeholders, audiences
  • Cultivates relationships built on trust with individuals in oneonone and online environments, focusing on the values and needs of the client group while encouraging selfefficacy, resilience, and career potential.
  • Facilitates group learning opportunities through workshops, presentations, events, and resources to meet client needs.
  • Supports the development and implementation of best practice for studentcentred services across the faculty.

Specific Accountabilities:
The Academic Services Coordinator is expected to support several key accountabilities including but not limited to:

  • Student Experience Administration
  • Provides a welcoming experience by delivering exceptional service in a student-centered environment. The incumbent is expected to work within established standards and best practice. The Academic Services Coordinator contributes to the development of resources to support the student experience in the Engineering Undergraduate Studies Office through direct interaction with students visiting the office, enhanced websites, on-line forms, appointment booking sites, virtual advising. The incumbent supports several key events including Teaching Assistant Workshops, accreditation and external site visits, Iron Ring ceremony, presentations, workshops, and stakeholder visits (e.g., Professional Engineers Ontario).


 Academic Advisement
  • The primary responsibilities of the advisor are to provide academic advice and support to first year engineering students, maintain student database records, and review academic progression reports. To accomplish these tasks, the advisor must have a strong understanding of the academic expectations for each of the engineering programs as well as the academic regulations within the Faculty of Engineering. The advisor will participate in initiatives to enhance the student experience. The advisor will offer academic support to students when nonacademic issues (personal, medical, financial, etc.) affect the student's academic experience.


 Accreditation
  • Provides support to various committees on matters relating to cooperative education and accreditation (CEAB). The incumbent maintains data on professional licensing and registration, supports the planning and logistics for visits by external reviewers and acts as a liaison with academic units.


 Communications
  • Works in conjunction with multiple stakeholders within the Engineering Undergraduate Studies Office to develop communications as it relates to recruitment, admissions, calendar management, academic integrity, policy and best practice. The incumbent is responsible for developing and delivering consistent, professional, and creative internal communications to engage students, faculty, and staff through written communication pieces, websites, social media and other digital communication tools.


 Academic Integrity Management
  • Promotes and facilitates an environment that focuses on academic integr

  • Academic Service Coordinator

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., recruitment and admissions, internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a...

  • Academic Service Coordinator

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    OverviewThe Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., recruitment and admissions, internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a...

  • Academic Services Coordinator

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Career Opportunity: Academic Services CoordinatorA dynamic 18-month term opportunity is available for an Academic Services Coordinator. In this role, you will have a diverse range of responsibilities within the Department of Civil & Environmental Engineering. The Academic Services Coordinator serves as a crucial link between various university units and the...

  • Academic Integrity Coordinator

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:The Academic Integrity Coordinator is accountable to the Director, Office of Academic Integrity. The Coordinator supports the Director in the design and creation of academic integrity materials and programming and of their continual updating and modification to ensure that they are current and well-aligned with best practices in the field. The...

  • Academic Advisor

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:Term: 1 yearThe position is responsible for academic advisement of on-campus and online students in the Faculty of Arts, with a particular focus on programs that are the responsibility of the Arts Undergraduate Office. This position serves as a resource for and supports officers and members of the Faculty of Arts in areas of policy and...

  • Undergraduate Service Coordinator

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:This position provides continuity and proactive support to the advising team, including carrying out administrative tasks and projects, student communications and maintaining resource information. The Undergraduate Service Co-ordinator supports AUO operations more broadly and acts as a point of contact internally for academic units and department...

  • Manager, Academic Advising

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:Term: 1 YearTo direct, implement, and monitor academic support services for students in the Faculty of Arts (including all Arts students, UWaterloo students taking Arts courses in aid of transfer and UWaterloo students taking concurrent degrees, and non-degree and conditionally admitted students); to initiate and implement curricular and regulatory...

  • Intern, Academic

    7 days ago

    Kitchener, Ontario, Canada Perimeter Institute for Theoretical Physics Full time

    Perimeter Institute offers a dynamic work culture fueled by ideas and collaboration. The centre hosts a diverse research community, including some of today's pre-eminent theoretical physicists, PhD and Masters-level trainees, and the world's largest group of independent postdoctoral fellows in the field, all supported by a small group of hard-working...

  • Indigenous Services Coordinator

    7 days ago

    Kitchener, Ontario, Canada Conestoga College Full time

    Requisition DetailsJob Title:Indigenous Services Coordinator (2 Vacancies)Requisition #:23-403R1Campus:DoonDepartment:Indigenous ServicesPayband:GStarting Rate:$30.87Payband Range:$ $35.77Hours/Week:35Posting Date:Thursday, June 1, 2023Closing Date:Thursday, June 15, 2023 at 11:59 PM ESTVacancy Type:Support Staff - Full-timeOne Support Staff Full-time New...

  • Intake Coordinator

    7 days ago

    Kitchener, Ontario, Canada Wilfrid Laurier University Full time

    Date:Jan 13, 2023Location: Waterloo, CACompany:Wilfrid Laurier UniversityDepartment: Office of the VP Teaching&LearningJob Type: ContinuingFull-time/Part-time: Part Time (>910 hrs/year)Campus: WaterlooReports to:Manager of Academic AccommodationsEmployee Group:WLUSAApplication Deadline:January 29, 2023Requisition ID:5162Wilfrid Laurier University is a...

  • Academic Freedom and Tenure and Policy Officer

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview The Academic Freedom and Tenure and Policy Officer manages two complementary roles in the Faculty Association. As Academic Freedom and Tenure and Policy Officer, the incumbent works closely with the Academic Freedom and Tenure (AF&T) Committee Chair on all matters involving faculty terms of employment and labour relations concerns. The incumbent...

  • Undergraduate Coordinator and Advisor

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:Term: 18 months.The Undergraduate Coordinator and Advisor, advises undergraduate students in the department. In partnership with other members of the department, they are responsible for the effective administration of the department's undergraduate programs and for enhancing student success through appropriate advisement and support. The...

  • head of service management h/f

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central university...

  • Exam Coordinator

    7 days ago

    Kitchener, Ontario, Canada Wilfrid Laurier University Full time

    Date:Jan 17, 2023Location: Waterloo, CACompany:Wilfrid Laurier UniversityDepartment: Office of the VP Teaching&LearningJob Type: Limited TermFull-time/Part-time: Full Time (>=1249 hrs/year)Campus: WaterlooReports to:Manager, Accommodation Support ServicesEmployee Group:WLUSAApplication Deadline:January 25, 2023Requisition ID:5214Wilfrid Laurier University is...

  • Academic Program Development Specialist, Future Cities Institute

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview The Academic Program Development Specialist reports to the Managing Director, Future Cities Institute (FCI) to support and manage the administration of the future cities programming. Significant aspects of this position include coordination with central university administration (. registrar's office), course and lab scheduling of the academic...

  • Career Services Coordinator

    7 days ago

    Kitchener, Ontario, Canada Conestoga College Full time

    Requisition DetailsJob Title:Career Services CoordinatorRequisition #:23-352Campus:DoonDepartment:Career ServicesPayband:HStarting Rate:$33.38Payband Range:$ $38.75Hours/Week:35Posting Date:Friday, February 3, 2023Closing Date:Sunday, February 12, 2023 at 11:59 PM ESTVacancy Type:Support Staff - Full-timeSupport Staff Full-time Replacement Position(First...

  • Service Coordinator

    7 days ago

    Kitchener, Ontario, Canada Rapid Novor, Inc. Full time

    We are hiring for the position of Service Coordinator to join our dynamic Sales & Marketing Team.The CompanySpecializing in the field of mass spectrometry-based proteomics, the Rapid Novor team provides antibody protein sequencing solutions to researchers in pharmaceutical companies, contract research organizations and academic research institutions around...

  • Manager, Student Services and Engagement

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:The Manager, Student Services and Engagement (Manager) administers Electrical and Computer Engineering's (ECE) undergraduate programs and directs the operation of the undergraduate studies program office. In this key leadership role, the Manager directly supports students' academic success and plays a strategic role in developing a new kind of...

  • Undergraduate Program Coordinator and Advisor

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:The Undergraduate (UG) Program Coordinator and Advisor enhances the quality of the undergrad student experience, and is a key contributor to student success, ensuring the delivery of academic and administrative services to undergraduate students. This includes responsibility for the smooth and efficient operation of the undergraduate programs in a...

  • Curriculum Records Coordinator

    7 days ago

    Kitchener, Ontario, Canada Wilfrid Laurier University Full time

    Date:Mar 15, 2024Location: Waterloo, CACompany:Wilfrid Laurier UniversityDepartment: Enrolment ServicesJob Type: Limited TermFull-time/Part-time: Full Time (>=1249 hrs/year)Campus: WaterlooReports to:Associate Registrar: Registrarial Service and SystemsEmployee Group:WLUSAApplication Deadline:March 22, 2024Requisition ID:7343Wilfrid Laurier University is a...