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Service Advisor
1 week ago
BMW Toronto is a large, busy downtown luxury car dealer looking a highly motivated, experienced service advisor with a competitive edge; one who enjoys going the extra mile for your customers and thrives on being a part of a strong, professional team.
- Salary Based Pay Plan plus Bonuses
- A Great Working Environment
- Drive Your Brand Incentive
- Team Outings
- Health, Dental and Life Insurance; Profit Sharing Opportunities
- A Family Run and Owned Dealership
- A Positive & Friendly Attitude
- A Strong Desire to Provide an Exceptional Client Experience
- Excellent Followup and Followthrough Skills to Ensure Client Satisfaction
- To be Completely Comfortable selling Luxury Products and Services
- Minimum 2 years experience as a Service Advisor
- Greet customers as they come in for service in a friendly and professional manner
- Review history & current vehicle data to promote required service & recommendations, including monthly specials
- Accurately document client concerns, initial costs and contact information on the repair order
- Keep clients updated with vehicle status
- Accurately report diagnostics and estimates to the customer
- Document approved repairs and update promise times
- Review all written notes and charges on the invoice once repairs are completed and prior to billing
- Review and ensure all open RO's are closed as quickly as possible
- Perform other duties related to skills and experience as required by management
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