Service Advisor

1 week ago


Toronto, Ontario, Canada BMW Toronto Full time
Would you like to be a part of one of the country's premier luxury car dealerships? Are you looking for an opportunity to be appreciated and involved in your career? Would you like to work in a dynamic, fast-paced environment? If so, BMW Toronto is the place for you


BMW Toronto is a large, busy downtown luxury car dealer looking a highly motivated, experienced service advisor with a competitive edge; one who enjoys going the extra mile for your customers and thrives on being a part of a strong, professional team.

We offer...

  • Salary Based Pay Plan plus Bonuses
  • A Great Working Environment
  • Drive Your Brand Incentive
  • Team Outings
  • Health, Dental and Life Insurance; Profit Sharing Opportunities
  • A Family Run and Owned Dealership
You need

  • A Positive & Friendly Attitude
  • A Strong Desire to Provide an Exceptional Client Experience
  • Excellent Followup and Followthrough Skills to Ensure Client Satisfaction
  • To be Completely Comfortable selling Luxury Products and Services
  • Minimum 2 years experience as a Service Advisor
Specific job functions

  • Greet customers as they come in for service in a friendly and professional manner
  • Review history & current vehicle data to promote required service & recommendations, including monthly specials
  • Accurately document client concerns, initial costs and contact information on the repair order
  • Keep clients updated with vehicle status
  • Accurately report diagnostics and estimates to the customer
  • Document approved repairs and update promise times
  • Review all written notes and charges on the invoice once repairs are completed and prior to billing
  • Review and ensure all open RO's are closed as quickly as possible
  • Perform other duties related to skills and experience as required by management


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