Service Advisor Assistant

1 week ago


Toronto, Ontario, Canada AWIN - Honda Downtown Full time
Our Honda Downtown
Dealership is looking for Service Advisor Assistant to join our amazing team

Job Purpose
The Service Advisor Assistant is a front-line representative for the dealership's service department.

They welcome customers as they arrive in the department, answers basic inquiries and refers them to the appropriate individual or department.


Responsibilities

  • Greet customers in a professional manner.
  • Introduce customers to the appropriate sales representative.
  • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
  • Obtain basic demographic information about each customer and record it using the method established by the dealership.
  • Update and enter guests into the DMT System (Traffic Management System).
  • Prepare weekly reports for managers for their weekly sales meeting.
  • Prepare monthly Traffic Report for individual sales representatives.
  • Hand out brochures and other information about vehicles to the customers.
  • Maintain cleanliness of the guest area and replenish brochure and refreshment area.
  • Cover the switchboard when receptionist is away from the switchboard.

Qualifications

  • Excellent oral communication skills.
  • Previous experience in a customer service role.
  • Must have an enthusiastic and outgoing personality
  • Ability to read and comprehend instructions and information.
  • Professional appearance & friendly disposition.
  • Ability to work efficiently in a highpressure environment

Benefits

  • Excellent Group Benefits package
  • Group RRSP Contribution program
  • Work/life balance
  • Training and support programs
  • Boot and tool allowance
  • Tuition reimbursement program
  • Corporate support
  • Mentorship and development
  • Unlimited careers opportunities within our automotive group

APPLY FOR A REWARDING CAREER TODAY
We thank all applicants for their response; however, only those considered for an interview will be contacted.

**#AWINJobs
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