Donor Engagement Officer

2 weeks ago


Newmarket, Ontario, Canada newmarket Full time

Why work for CMHA York Region?
We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact.

The organization cares about the growth, safety and well-being of employees and offers:

  • Competitive Total Compensation (including salary, benefits, pension)
  • HOOPP (Healthcare of Ontario Pension Plan)
  • Comprehensive Health Benefits
  • Robust Performance and Career Development program
  • Learning & development opportunities

_ We are hiring a Donor Engagement Officer on our Philanthropy Team_

Closing Date:
September 18, 2023

Benefits Package:
Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days after waiting period.

Job Profile:


The Donor Engagement Officer is a full-time position that is responsible for raising funds through a diverse portfolio of revenue streams including direct response, monthly/recurring giving programs, signature and community events, peer-to-peer giving, community giving, gaming, and in memory/in honour programs to acquire, retain, and upgrade annual donors.

The position is also responsible for feeding the major and planned giving pipelines.

The Donor Engagement Officer will work closely with the Senior Director, Philanthropy to refine and execute an ongoing and meaningful donor stewardship and recognition program.


  • Provide leadership and develop strategy for increasing CMHA YRSS financial resources through a comprehensive annual giving program to advance the strategic goals of the organization
  • Develop annual giving plans and calendars
  • Develop databased goals and budgets, and prepare regular reports on progress
  • Design and manage a comprehensive direct response program
  • Analyze annual giving results to sharpen approach and increase return on investment
  • Promote staff giving/engagement, monthly giving, gifts in memory/in honour, attracting and retaining new donors, and track and report program results
  • Assess needs and explore new and creative methods to acquire and retain donors, keeping abreast of emerging trends
  • Ensure a strong stewardship program for annual donors is in place to strengthen and build connections and future revenue initiatives
  • Manage all aspects of Mental Health in Motion, the signature annual fundraising event for CMHA YRSS
  • Oversee, manage, and grow a portfolio of Community Engagement Fundraising initiatives to increase revenue, build relationships, and increase CMHA YRSS awareness in York Region and South Simcoe communities
  • Provide support to 3rd Party/Community events and initiatives
  • Attend 3rd Party events, community event or activities, cheque presentations, speaking events, and other events on behalf of CMHA YRSS
  • Project onsite support at CMHA YRSS fundraising events or community partner events (as required)
  • Research, solicit or cosolicit community partners and sponsorship opportunities
  • Ensure constituent records are uptodate and activity is promptly and accurately recorded in the CRM
  • Create and/or support the development of portfoliorelated collateral materials
  • Prepare reports, presentations, briefs
  • Collaborate in the annual business planning processes, goal setting and budget setting
  • Assist with financial reporting, government and funder reports and tracking donor commitments
  • Monitor and research the giving landscape for new fundraising or engagement opportunities and industry best practices to grow the donor pipeline
  • Develop and coordinate efforts to renew grants, sponsors, donors, and service partners
  • Collaborate with appropriate teams across the organization to foster a culture of philanthropy, learning, development and teamwork


In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.


Requirements:

  • University degree, college diploma in Fundraising/Non-Profit Management or related discipline (events, sales, marketing) or a combination of relevant experience 2+ years or more within a charitable/notforprofit organization is required
  • Experience in the charitable/notforprofit sector required
  • Minimum 2+ years' experience and demonstrated success in annual giving programs, direct response/direct mail, online fundraising and events
  • Minimum 1+ year experience with CRM database, ideally with Blackbaud databases (E-Tapestry, Raiser's Edge, RENXT)
-
Drivers License and access to a vehicle on a regular basis:

  • Experience working with diverse communities
  • Understanding of CRA receipting rules and regulations
  • Knowledge of PIPEDA regulations
  • Knowledge of fundraising best practices
  • Prov


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