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Functional Analyst, Salesforce
3 months ago
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.
Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.
We take pride in doing good things for the environment to help create a greener, more sustainable future for all.
It's simple; we do it right. We AIM for excellence.
What we offer
- Competitive salary + other perks.
- Group insurance & RRSP program.
- Company-wide events throughout the year (BBQ, Holiday party etc.).
- Free gym on site.
- Two cafeterias on site (subsidized meal program available).
- Dynamic & rewarding work environment- work on high-impact, meaningful projects while also having fun
- Serve as the primary system administrator for our existing Salesforce environment, focusing on continuous improvement to enhance utility and user experience.
- Support users with day-to-day requests and technical support.
- Create and manage reports, dashboards, flows, approval processes and data validation to support business processes.
- Provide functional, technical and declarative development expertise for AIM internal clients as it relates to CRM solutions built on the (SFDC) platform.
- Develop collaborative working relationships with key business partners, solution architects, technology & business teams.
- Assist in all aspects of the application / function lifecycle management (projects, continuous improvement, training & support as required).
- Work closely with the extended solution delivery team to ensure SFDC developed applications continue to meet current and future functional & technical business needs.
- Assist in the development of SFDC administration best practices, governance, functional and technical application documentation, and training materials.
- Acquire & share knowledge of emerging business needs, technology and solutions to help improve AIM operations.
- Support and optimize organizational change management and technical change control functions.
- Have fun, develop and position yourself, your team and AIM for long term success and growth.
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other relevant subject areas
- 5+ years' experience in SFDC system administration in a corporate environment, OR 3+ years' in a mid- to large-tier Salesforce consultancy, specifically focused on Sales Cloud, Service Cloud & Experience Cloud
- Salesforce Administrator certification, in good standing
- Ability to effectively collaborate with both business and technical stakeholders and team members
- Experience with Lightning App Builder, Lightning Components, Flows, SOQL, and Data Loader
- Strong teamwork, analytical and problem-solving skills
- A desire to learn, and support business operations with new technology and solutions
- Strong communication & collaboration skills, capable of building relationships across multiple levels of IT, solution partners, and business operations
- Fluent in both French and English
Preferred Skills
- Salesforce Advanced Administrator certification, or Sales Cloud Consultant certification, in good standing (Experience Cloud and/or Platform Developer I certifications are a plus)
- Experience with Gearset, OwnBackup, as well as ETL tools (Informatica, Azure Data Factory)
American Iron & Metal and its subsidiaries is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws.
Although we'd love to be able to speak with everyone that applies, due to the volume of applicants we receive and time constraints, only those selected to move forward will be contacted.
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