Program Assistant, International Student Advising

1 week ago


Burnaby, British Columbia, Canada Simon Fraser University Full time

Union/Affiliation:

C.U.P.E. Local 3338

  • Pay range:

$25.14 hourly plus 9% in lieu of benefits

  • SFU Department Descr:

Student Services - International Student Services

  • Position Grade:

7
- # of openings:

1

  • Biweekly Hours:

70
Performs diverse support services for International Services for Students (ISS) including support for international student advising and programs.

Responds to international students' inquiries for information primarily regarding programming and referrals; types letters, reports, and general correspondence; and maintains accurate database and spreadsheet records.

Maintains sections of the ISS website and creates online forms and web surveys using the University's web content editing software (i.e., AEM6).

Manipulates and maintains the International Student Advising and Programs (ISAP) databases; responds to routine and general matters related to international student programming; and coordinates various meetings and events.


Qualifications:

  • Excellent interpersonal and customer service skills.
  • Excellent analytical reasoning, problemsolving, and organizational skills.
  • Ability to use enterprise level information systems (i.e., PeopleSoft SIMS) to check information; extract data; and generate reports.
  • Ability to use web content editing software (i.e., AEM6) to create online forms and update/edit web page content.
  • Good communication (oral and written) skills.
  • Ability to exercise mature judgment and initiative.
  • Ability to follow oral and written instructions.
  • Ability to handle confidential and sensitive material with discretion.
  • Ability to perform arithmetic calculations with a high degree of accuracy.
  • Availability to work occasional evenings and weekends.

Assignment End Date:
March 31, 2023

**Please include your cover letter and resume in one attachment.
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