Senior Business Analyst

6 days ago


New Brunswick, Canada Teckhorizon Inc Full time

The Department of Health (DoH) requires a Clinical Business Analyst (CBA) to lead the Order Set Team for the Clinical Information Solution (CIS) Program. The primary focus of the role is to lead a Clinical Standards Team on the development of Order Set standards and streamline Order Set workflows used by physicians, nurses, nurse practitioners, and other regulated health professionals providing bedside care.


Mandatory Requirements:

  1. University or Community College Degree in either Healthcare, Business Administration, Information Technology or equivalent combination of education and experience.
  2. Minimum 5-7 years’ business analyst experience within electronic health-related projects, ideally with experience with clinical software systems
  3. Demonstrated 5 years of experience and understanding of medical terminology, treatment protocols and clinical guidelines.
  4. 3 years Experience as a regulated health care provider with experience in the use or development of order and order sets in an operational role.
  5. 1 year experience Demonstrated expertise employing project management tools, methodologies, and best practices.
  6. Experience with and knowledge of Business Analyst concepts
  7. Excellent Communication skills both verbal and written, and strong stakeholder engagement skills
  8. Time Management, with the ability to manage tight deadlines and prioritize multiple projects
  9. Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
  10. Demonstrated knowledge of Immunization workflows and associated business processes within pharmacies, hospitals and health records
  11. Past experience with jurisdictional public health programs (example: Immunizations) will be of significant benefit
  12. Demonstrated experience managing projects or programs in Matrix organizational environments


Responsibilities:

  1. Work with clients and internal teams to define and establish workstream scope and requirements, create solutions, and develop an executable plan, accounting for resource needs, and timelines.
  2. Facilitate communication and collaboration with stakeholders at various levels, including clinicians, IT teams, healthcare administrators, and regulatory bodies.
  3. Drive structure and content for workstream status meetings with key client stakeholders. • Report status and progress of assigned activities to program management as required.
  4. Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
  5. Facilitate requirements sessions with clinical stakeholders resulting in standards or protocols for clinical documentation, and workflow as required.
  6. Collaborate with clinical experts to gather input and insights for the development and refinement of clinical standards.
  7. Design and develop facilitation sessions to validate the existing requirements and collect net new business and information technology requirement, including gap analysis.
  8. Create and maintain detailed process and solution documentation, including workflows, use cases, user guides, and training materials, to ensure seamless adoption of clinical standards.
  9. Other roles, tasks and duties as assigned.


Duration of the Role:

The successful candidate will be required on a full-time basis for a period of 2 years, commencing September 2024 and ending September 2026 (480 days)


Work Location:

Remote work is allowed however, proponents should be able to travel to the province of New Brunswick at least once a month throughout the project duration. Temporary office space will be coordinated through the project office as needed.



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