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Senior Business Solutions Analyst
2 months ago
Job Title: Senior Business Solutions Analyst
Job Summary:
We are seeking a highly skilled Senior Business Solutions Analyst to join our team at Teckhorizon Inc. As a Senior Business Solutions Analyst, you will play a key role in leading the development of clinical standards and streamlining workflows used by healthcare professionals.
Key Responsibilities:
- Work with clients and internal teams to define and establish workstream scope and requirements, create solutions, and develop an executable plan, accounting for resource needs, and timelines.
- Facilitate communication and collaboration with stakeholders at various levels, including clinicians, IT teams, healthcare administrators, and regulatory bodies.
- Drive structure and content for workstream status meetings with key client stakeholders.
- Report status and progress of assigned activities to program management as required.
- Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
- Facilitate requirements sessions with clinical stakeholders resulting in standards or protocols for clinical documentation, and workflow as required.
- Collaborate with clinical experts to gather input and insights for the development and refinement of clinical standards.
- Design and develop facilitation sessions to validate the existing requirements and collect net new business and information technology requirement, including gap analysis.
- Create and maintain detailed process and solution documentation, including workflows, use cases, user guides, and training materials, to ensure seamless adoption of clinical standards.
Requirements:
- University or Community College Degree in either Healthcare, Business Administration, Information Technology or equivalent combination of education and experience.
- Minimum 5-7 years' business analyst experience within electronic health-related projects, ideally with experience with clinical software systems.
- Demonstrated 5 years of experience and understanding of medical terminology, treatment protocols, and clinical guidelines.
- 3 years Experience as a regulated healthcare provider with experience in the use or development of order and order sets in an operational role.
- 1 year experience Demonstrated expertise employing project management tools, methodologies, and best practices.
- Experience with and knowledge of Business Analyst concepts.
- Excellent Communication skills both verbal and written, and strong stakeholder engagement skills.
- Time Management, with the ability to manage tight deadlines and prioritize multiple projects.
- Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution.
- Demonstrated knowledge of Immunization workflows and associated business processes within pharmacies, hospitals, and health records.
- Past experience with jurisdictional public health programs (example: Immunizations) will be of significant benefit.
- Demonstrated experience managing projects or programs in Matrix organizational environments.
Work Environment:
Remote work is allowed, however, proponents should be able to travel to the province of New Brunswick at least once a month throughout the project duration. Temporary office space will be coordinated through the project office as needed.
