Customer Service Representative

6 days ago


Langley, Canada Econo Storage Full time

We are looking for a friendly, outgoing person that exudes energy, enthusiasm and positivity to join our team as a Customer Service Representative.


Job Purpose:
The Customer Service Representative is responsible for administrative activities related to leasing self storage units.

The main responsibilities include:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Pay:
From $18.50 per hour

Expected hours:
No less than 38 per week

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Langley, BC V3A 4L8: reliably commute or plan to relocate before starting work (preferred)

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 5 years (required)

Work Location:
In person

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