Technology Support Specialist

1 week ago

London, Ontario, Canada Western University Full time

About Western:


Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.


About Us:


The Faculty of Education will transform education and transform lives by leading and contributing to teaching excellence in research-intensive academic and professional programs, and through world-class research that produces measurable and high-quality social impact that benefits society.

We are committed to enhancing equity and accessibility for all learners, and culturally and socially responsive knowledge brokering and mobilization.


Responsibilities:

The Technology Support Specialist provides specialized technological support to a team or designated unit. The incumbent will be responsible for designing a database and software for a research project.

The Technology Support Specialist will engage in database prototype revision, pilot study design and implementation, interface prototyping and prototype testing.


  • Qualifications
    Education:
  • Diploma in Computer Sciences; University degree in Computer Sciences, Gamification Design, or a related field, and/or relevant software certification preferred

Experience:

Skills, Abilities & Expertise:

  • Familiarity with programming languages and code
  • Knowledge of commonlyused concepts, practices, and procedures relevant to the field
  • Ability to adapt to change and master new technical and organizational concepts and processes
  • Ability and willingness to stay abreast of technological developments
  • Computer skills with the ability to creatively use and integrate technology to improve quality and productivity
  • Ability to write clear, concise and accurate procedural documentation
  • Ability to work in a manner that models best practices in confidentiality standards
  • Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required
  • Ability to follow formal business practices with high attention to detail
  • Demonstrated ability to take initiative, to work independently and follow through on work assignments
  • Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
  • Ability to work independently and effectively as a member of the team to achieve department goals

Why Western?:

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity:

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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