Current jobs related to L1 Support Specialist - London, Ontario - Quorum Information Technologies Inc

  • IT Support Specialist

    1 month ago

    London, Ontario, Canada MSP Corp Full time

    Become a Technology Specialist at MSP CorpWe are seeking a talented and experienced Technology Specialist to enhance our support services and ensure our clients receive exceptional assistance. The successful candidate will possess outstanding communication abilities and technical expertise to thrive in this position.Key Responsibilities:Provide professional...

  • IT Support Specialist

    1 month ago

    London, Ontario, Canada MSP Corp Full time

    Position Overview: Technology SpecialistWe are seeking a dedicated and knowledgeable Technology Specialist to enhance our support services and ensure exceptional service delivery to our clients. The successful candidate will possess outstanding communication abilities and a strong technical background to thrive in this position.Core Responsibilities:Provide...

  • IT Support Specialist

    2 weeks ago

    London, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at CB Canada. As an IT Support Specialist, you will be responsible for providing top-tier technical support to our clients, troubleshooting complex issues, and escalating problems to senior team members when necessary.Key ResponsibilitiesProvide high-level technical support to...

  • IT Support Specialist

    2 weeks ago

    London, Ontario, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at TD Bank. As a key member of our IT department, you will be responsible for providing technical support and expertise to our customers and internal stakeholders.Key ResponsibilitiesTechnical SupportProvide technical support and troubleshooting for a wide range of IT systems...

  • IT Support Specialist

    2 weeks ago

    London, Ontario, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at TD Bank. As a key member of our IT department, you will be responsible for providing technical support and expertise to our customers and internal stakeholders.Key ResponsibilitiesTechnical SupportProvide technical support and troubleshooting for a wide range of IT systems...

  • Technical Support Specialist

    2 weeks ago

    London, Ontario, Canada YOVU Office Phone Full time

    Job DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our dynamic team at YOVU Office Phone. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and...

  • Technical Support Specialist

    2 weeks ago

    London, Ontario, Canada YOVU Office Phone Full time

    Job DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our dynamic team at YOVU Office Phone. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and...

  • Automotive Support Specialist

    5 days ago

    London, Ontario, Canada Empire Auto Group Full time

    Empire Auto Group is seeking a skilled Automotive Support Specialist to join our team. As an Automotive Support Specialist, you will play a vital role in ensuring the smooth operation of our vehicle maintenance services. Your primary responsibilities will include assisting tradespersons, apprentices, and other workers as directed, moving tools and equipment,...

  • Automotive Support Specialist

    7 days ago

    London, Ontario, Canada Empire Auto Group Full time

    Empire Auto Group is seeking a skilled Automotive Support Specialist to join our team. As an Automotive Support Specialist, you will play a vital role in ensuring the smooth operation of our vehicle maintenance services. Your primary responsibilities will include assisting tradespersons, apprentices, and other workers as directed, moving tools and equipment,...

  • Automotive Support Specialist

    7 days ago

    London, Ontario, Canada Empire Auto Group Full time

    Empire Auto Group is seeking a skilled Automotive Support Specialist to join our team. As an Automotive Support Specialist, you will play a vital role in ensuring the smooth operation of our vehicle maintenance services. Your primary responsibilities will include assisting tradespersons, apprentices, and other workers as directed, moving tools and equipment,...

  • Automotive Support Specialist

    5 days ago

    London, Ontario, Canada Empire Auto Group Full time

    Empire Auto Group is seeking a skilled Automotive Support Specialist to join our team. As an Automotive Support Specialist, you will play a vital role in ensuring the smooth operation of our vehicle maintenance services. Your primary responsibilities will include assisting tradespersons, apprentices, and other workers as directed, moving tools and equipment,...

  • Rehabilitation Support Specialist

    1 month ago

    London, Ontario, Canada Lifemark Full time

    Rehabilitation Support Specialist - Lifemark Physiotherapy Employment Type: Permanent Part-Time We are looking for a Permanent Part-Time Rehabilitation Support Specialist to become a valued member of our team. As a Rehabilitation Support Specialist at Lifemark, you play a crucial role in our clinical operations. Your primary responsibilities include...

  • Client Support Specialist

    1 month ago

    London, Ontario, Canada March of Dimes Canada Full time

    Accessibility Services, Client Support SpecialistBecome a vital part of a prominent national organization committed to making a significant impact in the lives of individuals with disabilities. As a Client Support Specialist, you will collaborate with a dedicated team focused on fostering positive change within communities across Canada.Evaluate the needs...

  • IT Support Specialist

    1 month ago

    London, Ontario, Canada MSP Corp Full time

    Position Overview: Technology SpecialistWe are seeking a proficient individual to enhance our support services division, ensuring exceptional service delivery to our clientele. The successful candidate will possess outstanding communication abilities coupled with strong technical expertise to thrive in this position.Primary Duties:Provide courteous and...

  • Technical Support Specialist

    2 weeks ago

    London, Ontario, Canada PartnerIT Corporation Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and...

  • Technical Support Specialist

    2 weeks ago

    London, Ontario, Canada PartnerIT Corporation Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and...

  • Product Support Specialist

    2 weeks ago

    London, Ontario, Canada Toromont Cat Full time

    **Job Summary**Toromont Cat Power Systems is seeking a highly skilled Product Support Specialist to join their team. As a key member of the Service Department, the Product Support Specialist will be responsible for managing all work orders from opening to execution, providing exceptional customer service, and supporting the team's goals and objectives.**Key...

  • Administrative Support Specialist

    2 weeks ago

    London, Ontario, Canada JIND CARRIERS Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at JIND CARRIERS. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative Support: Provide...

  • Administrative Support Specialist

    2 weeks ago

    London, Ontario, Canada JIND CARRIERS Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at JIND CARRIERS. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative Support: Provide...

  • Product Support Specialist

    2 weeks ago

    London, Ontario, Canada Toromont Cat Full time

    **Job Summary**Toromont Cat Power Systems is seeking a highly skilled Product Support Specialist to join their team. As a key member of the Service Department, the Product Support Specialist will be responsible for managing all work orders from opening to execution, providing exceptional customer service, and supporting the team's goals and objectives.**Key...

L1 Support Specialist

3 months ago

London, Ontario, Canada Quorum Information Technologies Inc Full time

Location - Open (remote/hybrid within Canada)**
Reports to - Manager, L1 Product Support

Job type - Full-time; Average working hours is 40 hours/week**We're on a mission to transform car dealership operations across North America through innovative software (SaaS) and services that enrich the customer journey and drive profitability for dealers. We're the team powering products like QuorumDMS, DealerMine CRM, Autovance, Accessible Accessories, Vinn, as well as many more solutions that roll up into Quorum's integrated suite of products.


Life at Quorum is about dreaming big as we reimagine the dealer solutions landscape, while staying humble, curious, and ready to collaborate at all levels.

Our incredible tech team is driven to bring their ideas into the world, and work with modern tools and loads of flexibility, while building great products alongside some awesome humans.


Ready to hit the open road of automotive tech? Read on


Quorum is looking to hire an L1 Support Specialist (Parts and Service) to join our Product Support team to assist our dealership customers with using our QuorumDMS product.

These customers would primarily be dealership employees, of the Parts and Service departments.

This is primarily a support role for our QuorumDMS product.

As an L1 Support Specialist, you are committed to achieving the highest standards of customer satisfaction through your enthusiastic attitude and helpful approach.

You will be responsible for interacting with Quorum clients in a professional manner and fully addressing and resolving DMS inquiries.


Here is what we will expect from you at work:

  • Strong analytical and problem-solving skills with steady attention to detail.
  • Followingup with inquiries until fully resolved to the customer's satisfaction.
  • In depth understanding of QuorumDMS features and functions to confidently support dealership partners.
  • Instructing dealership staff on the operation and functionality of QuorumDMS for their business operations.
  • Other duties as assigned.
  • 2+ years in a Customer or Product Support role.
  • Experience in Parts and Service.
  • Business Certificate and/or Diploma or an equivalent combination of education and experience.
  • Adept Microsoft Office Suite of products.
  • Professional communication skills both written and verbal.
  • Automotive Dealership experience would be considered an asset.
  • Quick learner. Maintains excellent working relationships with internal and external customers.
  • Ability to multitask and work independently in a fastpaced environment.
  • Information Technology skills with an aptitude for learning computer software would be an asset.
  • Rotating shift work

Hours of operation:
Monday to Friday, (7:00am - 8:00pm)

EST and occasional Saturday shifts (9:00am - 5:00pm) EST.

Additional Requirements

  • Criminal background check required.

How we work:


We believe that to do our best work and solve some interesting challenges, there needs to be freedom to explore and work in a manner that inspires one's most meaningful contribution.

At Quorum, we remove traditional hierarchical barriers and collaborate broadly. We also work where it makes the most sense, whether that is remote, hybrid, or on-site. We care more about what you do than where you do it.

People first is how we roll
— How we team up matters. At Quorum, we crave connection and inclusion. This helps us create a high-trust environment, do more impactful work, and enjoy the journey After all, we're in the business of people, leading with integrity and transparency as we serve our clients and help them serve theirs.
Forward focus — We were built on the notion of a better way forward. This mindset of innovation and optimization has us enrich the automotive industry by tapping into our full skill sets and using the latest tech to turbocharge progress.
In the driver's seat
—At Quorum, you are not a cog in the wheel but a driver of progress for our business, our team, and your career
. We want your voice to be heard and your ideas to be shared, and we will empower you with an abundance of ownership over your work.
Revved up for growth — New experiences, learning, and growth energize us, help us evolve and be the best version of ourselves—as individuals, as an organization, and as a team.
Quorum's Family of Brands

Quorum DMS, a Dealership Management System that automates, integrates, and streamlines key processes across departments in a dealership, and emphasizes revenue generation and customer satisfaction.

DealerMine CRM, a sales and service Customer Relationship Management system and set of Business Development Center services that drives revenue into the critical sales and service departments in a dealership.

Autovance, Autovance is a modern retailing platform that helps dealerships attract more business through digital retailing, improve in-store profits and closing rates through our desking tool