Switchboard Operator

6 days ago

Drayton Valley, Canada Intercon Messaging Inc. Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset

Work setting:

  • Private sector
  • Urban area

Tasks:

  • Provide basic information to clients and the public
  • Obtain and process information required to provide services
  • Operate switchboard or telephone system
  • Record and relay information
  • Schedule and confirm appointments
  • Maintain work records and logs
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Provide emergency services

Computer and technology knowledge:

  • MS Outlook
  • MS Word

Security and safety:

  • Bondable

Work conditions and physical capabilities:

  • Fastpaced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Sitting

Personal suitability:

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions:

  • Are you available for shift or oncall work?
  • Are you currently legally able to work in Canada?
  • Do you have the aboveindicated required certifications?

Health benefits:

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits:

  • Bonus

Long term benefits:

  • Group insurance benefits
  • Life insurance
  • Other benefits
  • Registered Retirement Savings Plan (RRSP)

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