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Technical Analyst, Web Infrastructure

3 months ago

Toronto, Ontario, Canada Royal Bank of Canada Full time

Job Summary
Assists in implementing and supporting hardware, software and telephony systems which provide the infrastructure for Customer Support. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

What Is The Opportunity?

What Will You Do?

  • Maintain and upgrade hardware and software including website technical architecture.
  • Develop and/or maintain technical documentations associated with current knowledge of relevant technologies as assigned.
  • Perform regular maintenance tasks such as patching, upgrades, and backups of IIS and.
NET servers.

  • Participate in oncall rotation to provide afterhours support for critical issues.

What Do You Need To Succeed?

Must have

  • Strong knowledge of IIS and.
NET server infrastructure, configuration, and optimization.

  • Ability to work collaboratively with development teams and endusers.
  • Excellent communication and problemsolving skills.
  • Ability to work in a fastpaced, dynamic environment with shifting priorities and multiple projects.

Nice-to-have:

  • Microsoft IIS certification
  • Microsoft.
NET certification

  • Experience with PowerShell scripting

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our
clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and
achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and highperforming team
  • A worldclass training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Job Skills
.NET Applications, Adaptability, Customer Service, Customer Service Management, Detail-Oriented, Group Problem Solving, IIS Administration, IIS Configuration, Knowledge Organization, Microsoft Internet Information Services (IIS), Middleware, Office Tools, Oral Communications, Problem Management, Security Hardening, Web Infrastructure, Web Servers, Web Technologies

Additional Job Details

Address:

330

FRONT ST W:

TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.


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