Manager Operations

2 weeks ago

Toronto, Ontario, Canada Metro Inc. Full time

Position Title:

***Manager Operations

Requisition ID: 33493

Career Group (ADSP):

***Distribution Center

Division:
Logistics and Distribution

Department:

***Logistics and Distribution

Work Location:
METRO ON - FRESH - 75 VICKERS ROAD (#A-FRH)

Province:
Canada : Ontario

Position Type:
Permanent

Summary


This position is responsible for the direction of Shift Supervisors and co-ordination of day-to-day activities to achieve required safety, quality, service, productivity and financial objectives.

Located in our newly built and semi-automated Distribution Centre.

Specific Responsibilities

Operations Management

  • Oversee all operational aspects of the facility in order to manage and improve the flow of goods in and out of the Distribution Center.
  • Provide alignment of receiving, loading, selection and shipment of all distribution center product.
  • Responsible for successful execution of key performance indicators (KPI's), monitoring operating cost performance and implementing actions to correct deviations from plan.
  • Collaborate with various departments to develop and implement operational improvements to deliver year over year KPI improvements.
  • Collaborate with maintenance to ensure facility and equipment maintenance meets required standards.
  • Effectively manage all inquiries of internal and external customers (Employee or store level feedback, service opportunities, and product integrity).
  • Responsible for engaging the operations team to utilize data and analytical tools to identify losses and develop/implement continuous improvement plans.

Leadership Activities

  • Directly responsible for leading Operation Supervisors spanning multiple shifts in a 24/7 operating facility with a span of control of approximately unionized personnel (Selectors, Receivers, Fork Lift Operators).
  • Set and enforce work performance and operating standards for all employees and supervisors and providing training and development to maximize productivity and enhance proficiency.
  • Promote a strong sense of teamwork and a culture of respect by working together safely, effectively, and efficiently with all employees to maintain a productive and participatory environment.
  • Lead and hold team accountable to the established reliability and productivity guidelines to provide timely delivery and accurate inventory.
  • Responsible for planning and forecasting staff requirements, conduct regular one on one meetings with direct reports and effectively manage performance, and assist in grievance resolution in conjunction with Labour Relations and in accordance to the Collective Bargaining Agreement.
  • Lead and support the implementation of continuous improvement initiatives.
  • Motivate team members to meet the challenges of an extremely deadlinedriven environment.

Health & Safety

  • Enforce all health and workplace safety standards to ensure a healthy and safe work environment.
  • Ensure all incident reports are completed in a timely and accurate manner and that appropriate corrective measures are implemented to prevent reoccurrence.
  • Collaborate with the Health & Safety team and other stakeholders to proactively develop improved safety processes and best practices.

Working Conditions

  • Distribution Centre environment operating 24/
  • Manual dexterity required to use desktop computer and peripheral devices.
  • May be exposed to extreme temperatures and extended periods of walking and standing.
  • This is a Night Shift position.
  • Located at our newly built and semiautomated Distribution Centre.

Qualifications

  • Bachelor's degree or a combination of education and related work experience required.
  • Education preferred in Supply Chain Management, Logistics, or Business Administration.
  • 610 years management experience in a unionized distribution, warehouse or logistics environment.
  • Experience interpreting a collective bargaining agreement and highlevel participation in grievance.
  • Proficiency with MS Office, Warehouse Management System and SAP.
  • Lean Six Sigma training preferred or equivalent experience in driving results through transformations CI initiatives.
  • Ability to prioritize and effectively multitask.
  • Ease learning new computer software/WMS

Relationships

  • Distribution Centres staff and management
  • Store operations
  • Procurement and store support department staff and senior management
  • Suppliers, vendors and Government departments
**_
Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment._**
_ _

_ Only applicants that meet the qualifications will be contacted._
**_ We respectfully request no calls or unsolicited resumes from agencies._

  • Marketing & Communications Manager

    2 weeks ago

    Old Toronto, Ontario, Canada Push Operations Full time

    Owned by Janet Zuccarini, Gusto 54 Restaurant Group is a tribute to food, family, innovation, and design that respects the past while rewriting the rules. Our mission is to build the most culturally relevant and celebrated collective of restaurants and culinary experiences in the world. Each of our concepts are rooted in transporting experiences – complete...

  • operations supervisor

    2 weeks ago

    Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: College/CEGEPExperience: 5 years or moreWork settingRestaurant and food serviceTasksRequisition or order materials, equipment and suppliesCo-ordinate activities with other work units or departmentsConsult with clients after sale to provide ongoing supportResolve product and service...

  • Director

    2 weeks ago

    Toronto, Ontario, Canada Isaac Operations Full time

    Who we are.While technically we're an operational consultancy, we don't like to call ourselves consultants. We're acollection of engineers, innovators and creators who work with companies across industries to simplifythe complex, realize untapped potential, and uncover opportunities. We know that our people are oursuperpower and loving your Monday to Friday...

  • Remote Virtual Training Consultants

    2 weeks ago

    Toronto, Ontario, Canada Isaac Operations Limited Full time

    While technically we're an operational consultancy, we don't like to call ourselves consultants. collection of engineers, innovators and creators who work with companies across industries to simplify superpower and loving your Monday to Friday is important to us. We are looking for an experienced Senior Consultant who will deliver exceptional results for...

  • Telecommute Campaign Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Push Operations Full time

    Owned by Janet Zuccarini, Gusto 54 Restaurant Group is a tribute to food, family, innovation, and design that respects the past while rewriting the rules. Our mission is to build the most culturally relevant and celebrated collective of restaurants and culinary experiences in the world. Each of our concepts are rooted in transporting experiences – complete...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada DMC Recruitment Group Full time

    Toronto Lighting Operations Manager Our client is a leading provider of innovative lighting solutions, dedicated to enhancing visual and functional environments. Their commitment to excellence and cutting-edge design sets them apart in the industry. We are seeking a dynamic and experienced Operations Manager to join their team in Toronto to drive...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada DM Lyons Consulting Full time

    _Salary $120-130K/year_Our client is growing quickly and looking for an ambitious individual to lead the operations of their fast growing company.About the jobOur client is growing and looking for a talented operations and project leader who will oversee the reliability of their network and help them establish itself as a leader in the fast-growing electric...

  • Manager, Operations

    2 weeks ago

    Toronto, Ontario, Canada Sephora Full time

    Job ID: 234333Store Name/Number: ON-Eaton Centre (0500)Address: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou'll love working hereAs Manager, Operations, you are responsible for managing all Operations related aspects of a specific Sephora store location. This includes direct...

  • Manager, Operations

    2 weeks ago

    Toronto, Ontario, Canada University of Toronto Full time

    Date Posted:04/27/2023Req ID:30936Faculty/Division: UofT ScarboroughDepartment:UTSC:Dept-PsychologyCampus: University of Toronto Scarborough (UTSC)Description:ABOUT US:The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around...

  • Manager, Operations

    2 weeks ago

    Toronto, Ontario, Canada University of Toronto Full time

    Date Posted:04/10/2023Req ID:30641Faculty/Division: Faculty of Applied Science & EngineeringDepartment: Faculty IT OfficeCampus: St. George (Downtown Toronto)Description:ABOUT US:The Faculty of Applied Science & Engineering is a world-renowned community of researchers and students dedicated to solving some of the world's most pressing challenges through...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    Operations Manager (Tutoring Organization) Part Time / Full Time Operations Manager (Tutoring Organization) JonAyves Learning Club is a dynamic and innovative company committed to personalized learning and tutoring. Our mission is to provide tailored learning experiences that cater to the unique needs of each student. We give students in Kindergarten to...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Hines Full time

    Overview:When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.Responsibilities:As an Operations Manager with Hines, you will plan, coordinate and manage all mechanical operations, maintenance, energy...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada JLL Full time

    JLL supports the Whole You, personally and professionally.The JLL ServCo Operations Manager will play a vital role in providing operational support to HGCA, a subsidiary of HSBC, on a temporary basis from April 1, 2024 to July 31, 2024, in their new offices in Vancouver and Toronto. This role involves managing day-to-day operations, ensuring seamless office...

  • Operations - Manager, Operations

    2 weeks ago

    Toronto, Ontario, Canada Sunwing Vacations Group Full time

    About Us:The Opportunity:What You'll Do: Manage a team of 8 to 10 people with a diverse array of talents and responsibilities. Developing, implementing, improving, and enforcing policies, and department controls to increase accuracy and efficiency. Guide employee's development through regular one to one discussions and annual performance evaluations by...

  • Operations Manager

    5 days ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    Are you ready for an adventure in Travel Assistance?At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling. Our extensive experience in global...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada National Bank of Canada Full time

    A career as a Operations Manager in the large team of Securities Operations (Investment Operations) means being at the heart of delivering products and services to National Bank's wealth management clients. We are looking for a passionate Operations manager that will lead a team of 25-40 employees. To succeed, you'll be supported by 2 section manager(s) and...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Spark Power Corp Full time

    Spark Power, a trusted partner in energy in North America, is looking for a Wind Operations Manager – Major Components to join our renewables team. The Wind Operations Manager – Major Components acts as the primary point of contact for asset manager and project managers to support with customer inquiries, maintain customer relationships, supports the...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Colliers Full time

    Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble,...

  • Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    Alchemy are a working with a reputable moving company based in Toronto that specializes in providing easy relocation services to both people and companies. Their goal is to deliver effective, well-planned, and client-focused moving services. You will be essential to managing and streamlining the moving operations in Toronto as an Operations Manager. You...

  • Manager Operations

    2 weeks ago

    Toronto, Ontario, Canada Metro Inc. Full time

    Position Title:***Manager OperationsRequisition ID: 35252Career Group (ADSP):***Distribution CenterDivision:Logistics and Distribution Department:***Logistics and DistributionWork Location:METRO ON - FRESH - 75 VICKERS ROAD (#A-FRH)Province:Canada : OntarioPosition Type:PermanentSummaryThis position is responsible for the direction of Shift Supervisors and...