Business Technical/System Analyst- Salesforce – IT

7 days ago


Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

Business Technical/System Analyst- Salesforce
Typical Day in Role

  • Works with key stakeholders within all business functions to align technology solutions with business strategies
  • Gathers requirements from business units and translates those to programmers and developers
  • Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
  • Reading and writing SQL Queries
  • Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
  • Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
  • Supports one or more highly complex business processes
  • Works on multiple projects as a project team member
  • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs

Candidate Requirements/Must Have Skills:
1) 5+ years' Business Technical/System Analyst experience - we want this person to be hands on with a technical knowledge

2) 5 + years' experience working on integration projects: focus on discovery and integration phase to identify best practices / solutions

3) 3 + years' configuration / Support experience with Salesforce

4) Perform Data Modeling, Data Mapping and create Data Dictionaries

5)Produce Swimlane Diagrams, User Journeys, UI Mockups & Wireframes

Nice-To-Have Skills:

  • Experience with Talend Projects is a plus
  • Financial Service Experience is a plus
  • Knowledge of Oracle Storage Procedures with PL/SQL is a plus
  • Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized* 3 + years' experience working with SOA
admin 201 certificate

  • 2 + years' working knowledge of Salesforce tools to execute and manage workflow processes at various stages of the SDLC cycle

Soft Skills:

  • Excellent Communication skills; able to distill complex business requirements into agile user stories and work in close collaboration with PO and other stakeholders

Degrees or certifications:

  • Bachelor's degree in a technical field such as computer science, computer engineering or related field required
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