Salesforce Technical Business Analysts

1 week ago


Toronto, Ontario, Canada fusionSpan Full time
Our lead business analysts can lead requirements gathering for enterprise, multi-phase, multi-platform projects.
This position is 100% remote.

A Technical Business Analyst can work independently and document and craft solutions with limited support from development team members.

They are creative problem solvers with a hunger for ever-deepening knowledge and expertise in their topical area. Conduct comprehensive business analysis services for enterprise-level projects across various phases and platforms.

Implement and manage features within Salesforce, encompassing activities like scoping, gap analysis, architectural design, module configuration, and documentation development for review and approval.

Support Business QA testing efforts and actively contribute to the continuous improvement of business processes.

Perform administrative tasks within Salesforce, including custom object creation, flows, data migration, SOQL queries, report generation, dashboard creation, and platform maintenance.

Collaborate with Subject Matter Experts (SMEs) to develop and review requirements, ensuring alignment with business objectives.
Provide training and support to end-users and power users on new system features.

Facilitate communication and coordination across cross-functional teams and time zones, attending daily stand-ups and other agile ceremonies as required.

Offer insights and recommendations to company leadership based on project insights.
Uphold project methodologies and procedures, ensuring adherence across projects, platforms, features, teams, divisions, and company-wide processes.
Coordinate with data analysts to understand and fulfill data requirements.

At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises).

At least 3+ years of business analysis experience for technology or technology services implementation projects.
At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies.
Salesforce implementation or administration experience.
Implementation of finance and accounting technology platforms.
Expanded Dental & Vision
~ Long Term Disability
~ Retirement savings match
~10 paid federal holidays

This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities.

We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

As a company, we focus on working on interesting technologies and helping our non-profit clients provide the best experience for their members.

fusionSpan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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