Youth Programs Team Lead

2 weeks ago

Winnipeg, Manitoba, Canada Altea Active Full time

The Youth Programs Team Lead is personable, detail-oriented, active, energetic, and a zealous leader who plans, executes, and oversees the youth programs and activities with the Aquatics & Youth Programs Manager.

They have an innate ability to program various youth activities such as rock climbing, ninja courses, and youth camps etc.

They have a passion for working with and assisting children/youth, as well as strong leadership skills. They maintain a positive attitude and enthusiasm for the position.

You are a customer oriented, friendly, and outgoing professional who has a serious knack for creating youth programs.

You are creative in building, arranging, and implementing various programs, activities and events for children and youth in a safe and fun environment.

You're a go-getter who has a special aptitude for sales.

You have an eye for detail and data with the ability to generate accurate reports to evaluate the overall performance of the program.

Your youthful spirit allows you to genuinely connect with your team members and effectively train and oversee them. You have leadership skills that allow you to encourage and motivate your team. You can adapt your communication and approach to suit any audience. You enjoy recruiting, selecting, training and consistently developing your high performing team members.

Education & Expertise:

  • Postsecondary education relating to the health and fitness industry/recreation management
  • Additional certifications or workshops relating to customer service are an asset
  • At least 4+ years direct work experience in youth program development.
  • At least 1+ year experience with project management, including process development and execution.
  • At least 1+ year experience working, and managing programs, with diverse populations
  • All team members must have current CPR/First Aid certification prior to start date and must be maintained throughout employment
  • All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.

We believe you've got the following talents & spirit:


  • _You're a Kid at Heart: _You have a youthful energy and light up when you are around children, you're a natural encourager and are incredibly patient. You're able to teach children and can relate at their level.
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_You're a Competitor:_ You have a consistent desire to destroy monthly sales targets, and obliterate annual revenue goals. You've got a healthy appetite for competition and are always striving to win. You're also tenacious. Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.
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_You're

Customer Service Orientated:
_You have a knack for customer service and can handle member questions and concerns in a professional manner. You listen and respond effectively to customer questions and resolves customer problems to the customer's satisfaction.
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_You have

Communication Superpowers:
_You play well with others and have excellent oral and written communication skills.

You demonstrate the ability to convey thoughts and express ideas effectively using speech in individual or group situations; attend to and fully comprehend what others are saying.

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_

You Have Leadership Skills:
_You can effectively direct the day-to-day activities of team members. You lead by example and are a role model to your colleagues and peers.
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_You're

Detail Oriented:

_

You cross your T's and dot your I's by maintaining client records highly organized with flawless attention to detail. You're not one to cut corners. You pay attention to the details. As far as your concerned, anything worth doing, is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.
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_You're Efficient & Resourceful: _You're a skilled multi-tasker and can handle juggling various tasks with a smile on your face. You maximize your time by being highly efficient.
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_You're

Fast Paced:

_

You're on the ball and move at a fast pace and have great physical stamina as many of your working hours will be standing, bending, and moving, which requires good physical stamina and fitness.-
_Integrity & Trust: _You consistently demonstrate sound personal and business ethics and behaviors. You communicate intentions, ideas, and feelings openly and directly. Your moral compass guides you to make ethical decisions. You are gracious and make unbiased decision.
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_You're Motivated & Driven: _You're motivated and driven. You take initiative. You identify opportunities and issues, and proactively acts and follows through on work activities to resolve them. You're going to take ownership of the time you spend with us and truly make a difference.

Work conditions and physical requirements of this position include but are not limited to the following:

  • Working in a state-of-the-art fitness facility
  • Combination of office

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