Senior Specialist
1 week ago
- Interact with customers
- Visualize the solution
- Perform PoC
- Understand client pain points and find solutions
- Stick to PoC timelines
Required Skills:
- Strong ITSM Process knowledge
- Reporting & Dashboards
- Good understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices
- Notifications & Workflows
- Import Sets, Transform Maps
- REST, SOAP Integrations
- Service Portal Pages, Widgets, UI Macros
- Virtual Agent
- Client & Server APIs, Script Includes
- JavaScript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge
- Strong communication
- Team managing skills
- ServiceNow Administration certification
- ServiceNow Certified Implementation specialist (Various Tracks)
- ServiceNow Service Portal Certification
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
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