Associate Technical Communicator

1 week ago

Kitchener, Ontario, Canada SAP SE Full time $40,300 - $68,600
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.

We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

Be a part of the exciting world of Digital Manufacturing SAP Digital Manufacturing enables innovation around analytics, resource scheduling, process manufacturing, machine data integration, edge computing, and Artificial Intelligence.

SAP Digital Manufacturing is a strategic part of the SAP Industry 4.Our team is motivated by principles of user empathy, best-in-class technology, agile development, and multidisciplinary cooperation.

We're seeking an Associate User Assistance Developer (UAD) in SAP Digital Manufacturing.

In this role, you'll be part of the development team, working closely with Product Owners, Products Designers, Software Developers, and Release Managers.

We jointly make sure that user assistance is an essential asset of our product.
Creates technical documentation and considers potential interdependencies between SAP products when designing user assistance (UA) deliverables
Creates UA deliverables that enable users to deploy, administer, and use SAP software
UA deliverables can include terminology, UI texts, guides, multimedia, scripts, context-sensitive help, tutorials, and social media content
Ensures that the UA deliverables in different media and documentation align with SAP standards and guidelines, and actively drives continuous improvement
Collaborates and communicates, as applicable, with internal stakeholders, such as subject-matter experts, user experience (UX), development, validation, and product support
Identifies the information needs of, among others, the users of UA deliverables and other content by researching social media (for example, discussion forums on SAP SCN), and is aware of and responsive to what users are discussing

An eye for detail and a passion for delivering quality
Proven experience in creating modern and easy-to-consume content
You're welcome to submit samples along with your application, such as academic essays, blog posts, scripted videos, and so on
Excellent communication skills in written and spoken first-language level English
Experience writing at an academic and/or professional level
Ability to deep dive into the first principles of technical subject matter

EDUCATION AND WORK EXPERIENCE
University degree (for example, in technical communication or a related subject, such as languages, translation, or media and communication studies)
Co-op, internship, or equivalent professional experience in a writing-centric role is an asset
Ability to create content in all formats with excellent written and spoken English
Ability to express complex technical information in a clear and precise manner with outstanding communication, writing, and grammar skills

You dream big and have a passion for creativity and fun, and you're looking to contribute to the overall user experience of reliable and well tested software that serves a purpose as part of motivated team who strive toward similar goals.

You have a keen interest in software development, technology, user experience, technical communication, and manufacturing.

SUCCESS AT SAP
At SAP, we're huge believers in work-life balance.

SAP employees enjoy a variety of perks and benefits:

  • Foosball, pool, and ping pong tables on site

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees:

Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy .

Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity.

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role.

The targeted combined range for this position is CAD) CAD.

Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance.

Please reference this link for a summary of SAP benefits and eligibility requirements:

Requisition ID:
|

Work Area:
Software-Design and Development |
Expected Travel: 0 - 10% |

Career Status:
Graduate |

Employment Type:
Regular Full Time |

Additional Locations:
#LI-Hybrid

Cloud, User Experience, ERP, SAP, Technical Writer, Technology
#

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