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Tactical Security Guard

3 months ago

Kitchener, Ontario, Canada Cancom Security Full time

Deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support.

Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment.

You will be required to write reports, investigate routine incidents, respond to emergency calls quickly/efficiently and communicate within your Security Team with the highest level of respect and diligence.

All Security functions will be within a retail environment and relevant experience is an asset.

Duties & Responsibilities:

  • Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
  • Ability to utilize tact and diplomacy when on duty
  • Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive
  • Ability to maintain and enforce access control procedures
  • Solid understanding of emergency and standard operating procedures
  • Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
  • Maintain a detailed memo book and prepare incident reports on all matters
  • Able to conduct periodic patrols of property either by foot or by vehicle.
  • Investigate incidents and occurrences
  • Draft detailed incident and occurrence reports
  • Maintain the peace, safety, and security of all patrons, clients on the property
  • Monitor CCTV surveillance systems
  • Deescalate emergency / crisis situations
  • Assist emergency and law enforcement personnel
  • Access control, line management, customer service
  • Assist with daily operations as needed/required or directed

Qualifications & Skills:

  • Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (812 hours)
  • Must demonstrated a high degree of professionalism
  • Must have at least 1 year of prior Security experience
  • Experience in
    Mall Security considered an asset:
  • Must have strong verbal and written communication skills
  • Must have a strong command and fluency in the English language both written and verbal
  • Must be able to take a Proactive approach to all onsite situations
  • Must be capable of retaining all relevant information provided by management and designated staff
  • Able to take constructive feedback where appropriate
  • Must be unafraid to attend highly stressful emergency situations
  • Must be able to work in a fastpaced dynamic environment both indoors and outdoors as required.
  • Must be able to handle stress and pressure and make a sound decision under duress
  • Must be conformable working in a busy highly populated area
  • Must demonstrate high attention to detail / observational awareness
  • Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

What we Offer at Cancom Security:

  • Extensive training
  • In class and module based online
  • Competitive wages
  • Advancement and growth opportunities based on performance
  • Clear communications, scheduling, and support

Prerequisites:

  • At the time of the interview, applicants must be able to produce proof of the following:
  • Must provide proof of residence in order to ensure reliable commute to site
  • Must possess clean criminal record


 Valid/Non Expired
  • First Aid & CPR Level B or C


 Valid/Non Expired
  • Valid Ontario Security Guard License


 Valid/Non Expired
  • Documentation (Study Permit, Work Permit, SIN, IDs etc)

Job Type:
Casual

Salary:
$25.00 per hour

Flexible Language Requirement:

  • French not required

Schedule:

  • On call

Ability to commute/relocate:

  • Kitchener, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

Security Guard: 2 years (required)

Licence/Certification:

  • Security Guard Licence (required)

Work Location:
In person