Data Business Partner

2 weeks ago


Toronto, Ontario, Canada PagerDuty, Inc. Full time $113,000 - $155,000

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts

These strategies will enable our global leaders to successfully lead in increasingly complex environments and create high performing teams.

Consult and build high-trust partnerships with key stakeholders to fully understand their greatest challenges across the business, identifying strategic skill gaps and development opportunities for managers and ruthlessly prioritize the highest impact opportunities to build solutions.

Take a human-centered, iterative design approach to develop engaging learning experiences by understanding the "voice of the leader" (our end users) through conducting design research (global needs analysis, facilitating focus groups, design workshops,etc.).

Design and deliver scalable learning & development solutions that fortify our culture, elevate the effectiveness of our leaders, and tangibly impact the business.

Incorporate blended learning and adult learning principles into solution design and leverage the appropriate modalities, including self-paced e-learning, instructor-led training (both in-person and virtual classroom material), wiki tools, playbooks, etc.

Collaboratively partner with Employee Development counterpart, DEI, Talent Acquisition, and our People Business Partners ensure our tools, experiences, and programs integrate and align across the company
Create high quality participant guides, facilitator guides, and supporting materials (course manuals, workbooks, handouts, job aids, etc)

Regularly analyze and report on program outcomes and impact using industry standard approaches such as the Kirkpatrick training evaluation method, making data-driven recommendations for continuous improvement.

7+ years of experience designing and delivering large scale L&D programs, preferably in high-growth corporate environments
~Master of Science in Instructional Design & Technology or closely related field
Experience with agile methodology and design thinking
Experience with project management software such as Asana or Monday.
Proficiency designing and developing e-learning using authoring tools like Captivate, Articulate 360 and Adobe creative cloud
Professional trainer certification (Certified Professional in Learning and Performance – CPLP, Certified Technical Trainer - CTT+, or similar)
The base salary range for this position is 113, ,000 CAD.

Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

Champion the Customer | Put users first to design great products and experiences.
As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Flexible work arrangements
Retirement or pension plan
Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid holidays and sick leave

NYSE:
PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation.

Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation.

PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

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