Business and Implementation Specialist

1 week ago

Toronto, Ontario, Canada Manulife Insurance Malaysia Full time
Small Business Implementation Specialist page is loaded Small Business Implementation Specialist

Apply locations CAN, Ontario - Full Time Remote CAN, New Brunswick - Full Time Remote CAN, Manitoba - Full Time Remote CAN, Saskatchewan - Full Time Remote CAN, Quebec - Full Time Remote time type Full time posted on Posted Yesterday job requisition id JR

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Remote Job Description
Manulife Group Benefits has an impressive market share in Small Business. We have an immediate opportunity for a full time Small Business Implementation Specialist on the New Business Team.
Dedicated contact during the implementation, providing clear verbal and written communications that provides value to both the Regional Group Office (RGO) sales staff and Market Sources
Ensure sold plan designs can be administered within the technology, processes, procedures and product offerings utilized within all areas of Group business
Evaluate and determine appropriate non-standard risk assessments
Engage Group Benefit business internal partners as needed to resolve client requests and issues, escalating to management as necessary
Support the RGO in maintaining Plan Sponsor and Market Source relationships by responding to risk, benefit, eligibility and administrative inquiries
The Small Business Implementation Specialist will be accountable for the successful and accurate implementation of Coverage Plan Sponsors. The Implementation Specialist will provide expert navigation for Advisors as they transition their Clients Group Benefits plan to Manulife.

The individual serves as the subject matter expert in all relevant areas, for ensuring effective implementation of newly sold group benefit policies.

In-depth knowledge of Group Benefits contract provisions, administrative practices and claims paying systems
Understanding of funding arrangements, risk analysis and financial reporting
Excellent PC and Microsoft Office skills
Clear and effective written and oral communication/presentation skills, (in English and French)
Bilingualism (English and French is considered as an asset)
Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs
Demonstrated ability to produce quality materials within tight timeframes and simultaneously manage multiple priorities
Ability to make well-balanced decisions that take effective risk management and Plan Sponsor needs into account
Flexible work policies and strong work-life balance.
We create opportunities to learn and grow at every stage of your career.
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship:
We build a business that benefits all stakeholders and has a positive social and environmental impact.
#LI-REMOTE

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. 0 trillion) in assets under management and administration, including total invested assets of $0.3 trillion), and segregated funds net assets of $0.We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
At Manulife /John Hancock , we embrace our diversity.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .

CAN, Ontario - Full Time Remote Salary range is expected to be between
$00 CAD - $82,625.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page.

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