Online Specialist

7 days ago

Canada University of Toronto Full time
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Faculty/Division:
Library

Department:
Map and Data Library

Campus:
St. George (Downtown Toronto)

The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America.

The system consists of 40 libraries located on three university campuses:
St.

This array of college libraries, special collections, and specialized libraries and information centres supports the teaching and research requirements of over 300 graduate programs, more than 70 professional programs, and about 700 undergraduate degree programs.

In addition to more than 15 million volumes in 341 languages, the library system currently provides access to millions of electronic resources in various forms and over 31,000 linear metres of archival material.

The Libraries' data centre houses more than 500 servers with a storage capacity of 1.Under the direction of the Head, Map & Data Library, the Reference Specialist will provide in-person or online reference services for the map and data collections to library patrons, including faculty, staff, students and members of the external community.


Responsibilities include:
assisting in collection maintenance and creation of reference tools; providing support to special collections; providing training to patrons or to other staff and/or providing administrative support to training activities; and providing basic technical support for public workstations

Reference Services :
Assists patrons with selecting and using data sources and maps. Assists patrons with using GIS and data analysis software.

Helps patrons understand library services, procedures and policies as well as the process of searching for information, or may make referrals.

May also provide support to special collections. Services may be provided in person, by telephone, videoconference, or via e-mail.

Reference Collection Maintenance :
Assists in maintenance of the map and atlas collection.

This may involve such activities as shelving/reshelving, shifting, reboxing/rewinding, record keeping, retrieving and taking items to storage; withdrawing items from the online catalogue; recommending items for weeding from collection; and occasionally suggesting materials for acquisition.

Keeps statistics about acquisitions and material use and participates in collection assessment. May assist in the creation and maintenance of a variety of digital and print reference tools.

Training Activities :
May deliver in-class or one-on-one instruction in using the map & data collections. Training is done either from a common script or from a basic lesson plan developed by the incumbent. May train patrons or provide instruction to staff in using equipment.

May provide administrative support for a training program, including:
scheduling instructors, booking classroom space, assembling handout packages, making arrangements for classroom set-up, maintaining records and compiling statistics.

Publications :
May update and assist with creating instructional and departmental web pages, brochures and documentation. May maintain the library's supply of brochures, as well as communication software and documentation, re-stocking when necessary. May create and post signage for a department/building.
and may arrange for couriers and associated billing where required.

Cataloguing :

May catalogue map and data acquisitions, maintain bibliographic files, provide information for labeling/shelving and contact the Cataloguing Department as required.

Provides back-up to librarians and other staff as required, and assists with a wide range of special projects.

May be required to participate in hiring, scheduling, training and assigning work to student assistants; serve on library committees and assist with committee projects; create databases; recommend revisions to policies and procedures; May act as Library contact for Library Services to Students With Disabilities or troubleshoot for basic problems on public computing issues.

May perform administrative tasks such as word processing, data input, maintaining filing systems, ordering supplies, processing payments, arranging for equipment maintenance, and compiling information on departmental leaves.

University graduation required; public service experience in an academic library and an advanced knowledge of the university library's online catalogue (Data & GIS collection) required; experience working with data, GIS or statistics required; knowledge of the University structure, library's local system and library web pages required; experience providing in person or online instruction and staff training desirable.

Demonstrated commitment to the values of inclusivity, diversity, equity, and accessibility. Knowledge of word processing, spreadsheet, presentation and e-mail software required; experience with web content management systems preferred. May also require familiarity with scheduling software, graphics software, scanning software, relational database software and other applications.

may require some knowledge of computer LANs and hardware for troubleshooting basic problems; NOTE:

This position is 100% on-site at the Map and Data Library and is not eligible for a hybrid work arrangement.

however, Canadians and permanent residents will be given priority.
Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community.

We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities.

We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary.

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members.

Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA).

As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

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