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Managers, Specialized Health Services Directorate
3 months ago
Managers, Specialized Health Services Directorate (2 STREAMS)
Reference number: SHC24JSelection process number: 24-NHW-CSB-EA-NCR Health Canada - Corporate Services Branch - Specialized Health Services Directorate
Ottawa (Ontario)
PM-06
Indeterminate (Permanent)
$110,346 to $126,172
For further information on the organization, please visit
Closing date: 3 June :59, Pacific Time
Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
THIS PROCESS HAS TWO (2) STREAMS:
STREAM 1 : Manager, Specialized Organizational Services
STREAM 2: Manager, Psychosocial Response and Extended Counselling
It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.
In your Public Service Resourcing System (PSRS) questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) COULD be used to evaluate your ability to communicate effectively in writing.
EVERYONE IS WELCOME
Health Canada (HC) and Public Health Agency of Canada (PHAC) are dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada's current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. In order to achieve this goal, candidates who are members of an Employment Equity (EE) group may be considered. Therefore, we encourage candidates to indicate voluntarily on their application if they are one of these groups.
HC and PHAC are committed to increasing representation of Black employees and other racialized groups, Indigenous People, women and persons with disabilities. We would like our workforce to be reflective of the population we serve. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.
HC and PHAC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.
BRING YOUR WHOLE SELF TO WORK
We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.
Give yourself the best chance to succeed As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.
Duties
Lead a client-service focused team to deliver mental health interventions that support employees, managers and their teams.
Work environment
To help everyone do their best, in our workplace, we value:
• Anti-discrimination, anti-racism and inclusion
• Collaboration
• Innovation and creativity
• Continuous learning and development
• Work-life balance
• Hybrid work arrangements in office
Come and be part of the Team and contribute to the achievement of health related government priorities
Intent of the process
The immediate objective of this Job Opportunity Advertisement is to staff one (1) indeterminate position in Ottawa, Ontario with a CBC/CBC linguistic profile.
A pool of partially or fully qualified candidates could be established to staff similar or identical positions at Health Canada in various locations, with various tenures (including but not limited to a term appointments), various linguistic profiles (Bilingual Imperative BBB/BBB, BBC/BBC, CBC/CBC, CCC/CCC, English Essential), various security requirements (reliability or secret) and conditions of employment could vary according to the position being staffed.
Anyone interested in this type of work is encouraged to apply.
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
STREAM 1:
Graduation from a recognized university with a degree in a field relevant to the duties of the position (e.g. in psychology, social work, counselling, business administration, etc.)
STREAM 2:
Graduation with a master's degree from a recognized university with an acceptable specialization in a field relevant to the duties of the position (e.g.clinical psychology, social work, counselling, etc.).
EXPERIENCE
STREAM 1 and STREAM 2:
EX1 Significant* experience in planning and conducting client needs assessments.
EX2 Significant* experience building and maintaining relationships with external/internal clients.
EX3 Experience in managing a budget (Cost recovery).
EX4 Experience in providing strategic advice to senior management.**
* Significant is defined as having the depth, breadth and complexity of experience associated with the performance of the duties for a period of at least 18 months.
**Senior management is defined as Director or above.
The following will be applied / assessed at a later date (essential for the job)
Bilingual - Imperative (CBC/CBC)
KNOWLEDGE
STREAM 1 and STREAM 2:
K1 Knowledge of Employee Assistance Programs (EAP) and related services.
K2 Knowledge of project management principles and practices.
KEY LEADERSHIP COMPETENCIES
STREAM 1 and STREAM 2:
C1 Mobilize People
C2 Uphold Integrity and Respect (Including Respect of the Diversity)
C3 Collaborate with partners and stakeholders
C4 Promote Innovation and Guide Change
C5 Achieve Results
C6 Create Vision & Strategy
ABILITIES and SKILLS
STREAM 1 and STREAM 2:
AB1 Ability to supervise the work of others.
AB2 Ability to communicate efficiently verbally.
AB3 Ability to communicate efficiently in writing.
The following may be applied / assessed at a later date (may be needed for the job)
ASSET QUALIFICATION
EDUCATION
STREAM 1 ONLY:
Graduation with a master's degree from a recognized university with an acceptable specialization in a field relevant to the duties of the position (e.g. clinical psychology, social work, counselling, etc.).
ORGANIZATIONAL NEED
Position(s) within the NCR.
Health Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. In support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as members of Aboriginal peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs, including reducing representation gaps.
OPERATIONAL REQUIREMENTS
STREAM 1 and STREAM 2:
• Ability and willingness to work occasional overtime on short notice.
• Ability and willingness to be on call as needed during evenings and weekends.
Conditions of employment
Secret security clearance
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
1. A written examination will be administered.
2. Reference checks will be sought.
3. An interview will be administered.
4. Please identify clearly your substantive group and level and your employment status on your resume and/or application form.
5. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
6. CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLY MISSING INFORMATION.
7. For this process, emails are the most efficient way to communicate with you. CANDIDATES WHO APPLY TO THIS SELECTION PROCESS MUST INCLUDE AN EMAIL ADDRESS THAT ACCEPTS EMAIL FROM UNKNOWN USERS (SOME EMAIL SYSTEMS BLOCK THESE TYPES OF EMAIL). If you do not wish to receive results by email and if you change your email address during the process, it is your responsibility to inform us.
8. Candidates that fail to confirm their attendance at the written exam or the interview; will be considered to have withdrawn from the process.
9. If a candidate is no longer interested in this position and has chosen to voluntarily withdraw, they must notify - as soon as possible.
10. Candidates are advised that their exam or interview will only be rescheduled under these exceptional circumstances:
- Medical reason with certificate
- Pre-arranged travel with proof
- Pre-scheduled training with proof
- Pre-arranged exam/interview for another Government of Canada staffing process with proof
- Pre-approved vacation with proof
- Death in the family
- Other exceptional reason deemed acceptable by the Selection Board (e.g. Jury Duty, etc.)
11. Candidates must meet the essential qualifications to be appointed to a position.
12. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at the screening phase.
13. If you required technical support to apply for this position, please contact at:
14. Please note that candidates are responsible for submitting their application by the closing date in order to be considered. No applications will be accepted once the deadline has passed.
15. Foreign educational credentials must be assessed by a recognized credential assessment service. If you have been educated outside of Canada, it is your responsibility to have your certificates and/or diplomas assessed against Canadian educational standards. For more information, please see the Canadian Information Centre for International Credentials (CICIC) at
