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Contact Center Training Support Leader
1 week ago
We seek an upbeat, experienced National Service lead for our High Net Worth Underwriting team.
Reporting to the VP of personal Insurance, this role has national accountability to ensure a continuous and effective service operation from a people, infrastructure, risk, governance, and optimization perspective in our High Net Worth Underwriting team.
Lead and be accountable for the end-to-end customer and broker experience through our underwriting teams to provide a first point-of-contact solution for our partners# Maintain a high level of accuracy and product knowledge as required in a cross-line, cross-brand SPI team
Bachelor's degree in business, finance, accounting, law or other related field or equivalent experience
# 10 years of insurance underwriting experience with strong technical skills
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
# We'll support your professional development education
# Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we're passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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