User Support Technician

Work Term: Permanent Work Language: French Hours: 37.5 hours per week Education: No degree, certificate or diploma Experience: Experience an assetWork setting: Help deskTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other...

Our client is looking for a Level 1 IT Support Technician to join a dynamic and growing team. Provide technical support to local and remote users Manage the inventory of equipment, software and license compliance Replace and assign computer equipment Manage VOIP and cellular phone systems Assist the team in charge of developing and testing new software...

We have a strong support culture here at Transit. The reason millions of people are using our app isn't just because Transit, the app is great. It's because there's no barrier between how Transit's users are actually encountering the app and the product getting built. As the first line of contact with our app users, you'll be responsible for sharing feedback...

Description: Our client in the construction and engineering sector, located in Salaberry-de-Valleyfield, Quebec is seeking a Deskside Support Technician for a 6-month contract term of employment. As the successful Deskside Support Technician candidate, you will support 40+ users with daily hardware and software issues. The ideal candidate will be...

Responsibilities: Triage and respond to user feedback Be the Agatha Christie of bug reports: you'll be expected to do detective work and describe technical bugs in detail for example, you will uncover why a user is no longer seeing a bus ticket in their account, or why realtime arrival data is not appearing Be on the lookout for new features by attending...

Requisition Number: 97187 Bilingual Deskside Support Technician (contract)Location: Salaberry-de-Valleyfield (Greater Montreal area), Quebec About Insight: Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the nation. Description:Our...

Reporting to the Sr. Manager, Global IT Support, the chosen candidate required to be customer service oriented to provide IT Support, process incidents and service requests in our local head office. As per defined procedures the technician will gather all required information for analysis, timely processing, provide support and escalate to the next level as...

Requisition Number: 97260 Bilingual Deskside Support Technician (contract)Location: Montreal, QC, H4P 2T4 About Insight: Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the nation. Description: Our client located in Montreal, Quebec is...

Are you ready for a change? CN Investment Division (the Division) is your chance to do meaningful work with a smart, imaginative team in a unique and exciting environment. Established in 1968, the CN Investment Division manages one of the largest single-employer defined benefit pension funds in Canada and holds a long track record of solid performance....

Requisition Number:97187**Bilingual Deskside Support Technician (contract)Location: Salaberry-de-Valleyfield (Greater Montreal area), QuebecAbout Insight:Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the...

Requisition Number:97260**Bilingual Deskside Support Technician (contract)Location: Montreal, QC, H4P 2T4About Insight:Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the nation.Description:Responsibilities: Deploy net new hardware and...

Job Title: SharePoint Infrastructure Support Power User Languages: Bilingual - French Fluency both verbal and written. English - verbal fluency. Working environment is 100% French speakingLocation: Montreal, QC – onsite, no remote workType: ContractHours of Work: Monday to Friday - normal business hours. Incorporated Contractors preferred.Start Date:...

Company DescriptionWhy did the PowerPoint cross the road? To get to the other slide.Join an Information technology team that doesn't take itself too seriously, that has a can-do attitude and a variety of expertise.At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. Our IT...

Tasks/Responsibilities The IT Technician will be responsible of providing level 2 technical support to the 500 users of this technology company MORE PRECISELYPerform support 80% of the time Work in project mode 20% of the time Migrate the various computer workstations to Windows 10 Work within an IT team of 5 people and report directly to the IT Manager ...

Please refer to thejob aid for instructions on how to apply.Position Summary:Under the direction of the immediate supervisor, provides, in person, IT support and performs technical tasks related to the maintenance of an area's IT resources including desktop computers, laptops, PDA, smartphones and peripherals. Installs, configures, tests and upgrades...

Are you ready for a change? CN Investment Division (the Division) is your chance to do meaningful work with a smart, imaginative team in a unique and exciting environment. Established in 1968, the CN Investment Division manages one of the largest single-employer defined benefit pension funds in Canada and holds a long track record of solid performance....

_The opportunity__ The role_ Provide on site IT end user support services to customers and team members. Provide on site IT support customer service for end user proper guidance. Answer customer telephone calls for various levels of IT support, open incidents on their behalf Provide onsite IT Support to end user devices (printers, peripherals or similar)...

SM360, member of 360 Agency, is looking for an IT Technician to join our team and assist group employees across Canada with everything related to IT, hardware, and networks.Reporting to the Director of Operations, you will work in close collaboration with the Senior IT Technician and you will be directly accountable for the quality of service offered to...

Ride the next mile with us- Responsibilities:Provide comprehensive technical support and assistance to users and IT Help Desk for HRIS-related issues, responding quickly to inquiries and resolving issues in a timely manner.Diagnose and resolve technical issues reported by users.Develop an in-depth understanding of our HRIS systems, including features,...

Position :Desktop SupportLocation : Montreal, QCcontract - onsite from day 1Responsibilities: Excellent analytical and problemsolving skillsDemonstrable experience in managing a successful team of support technicians and successful completion of computerhardware and current desktop support technician certificationsExcellent customer service skillsDesk side...