Benefits & Pension Specialist (18-month contract)

2 weeks ago

Toronto, Ontario, Canada Royal Ontario Museum Full time
Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Join our team at ROM and consider a fulfilling career as a Pension & Benefits Specialist.

POSITION SUMMARY:

Reporting to the Senior Manager, Talent Initiatives, with a dotted line to the Assistant Vice President, Human Resources (AVP HR), the Benefits & Pension Specialist is a crucial role, providing day to day administration of the Museum's pension and benefits programs.

The Benefits & Pension Specialist exhibits a high degree of professionalism, composure, flexibility and confidentiality in all activities in support of the ROM's strategic direction and vision.

DUTIES & RESPONSIBILITIES
  • Commit to and demonstrate the ROM values in all actions and behaviours, setting a high example for others within the organization
  • Collaborate with other members of the HR team to achieve strategic priorities and provide integrated HR solutions
Pension Administration
  • Responsible for member enrollments, retirement, leave start and stop, change of employment status, termination of employment, purchase requests, pension estimate etc. and respond to CAAT questions related to these tasks
  • Track plan membership information, including new hires, terminations, transfers in/out, etc., and regularly updates pension plan custodian (CIBC Mellon) of changes in member status or benefits
  • Calculate annual Pension Adjustment (PA box 52) calculations for members by January 31 annually in order to enter into Data Collection Tool (DCT) for verification and payroll notification
  • Maintain personal data for each member in Dayforce as required for pension administration
  • Assist with compiling information required for the annual pension financial statement audit
  • Assemble information actuaries require to complete annual and tri-annual plan valuation and for year-end audit and assists with responding to their inquiries
  • Assist with assembling and distributing annual statements and other information to pension members (active) and retirees and deferred vested (inactive)
  • Provide support to the Finance with respect to pension administration
  • Prepares annual pension increase notification to retirees, in collaboration with the Payroll Manager and financial information provided by actuaries and financial staff and contributes to the maintenance of accurate list of retiree contact information
  • Maintains list of active, retired and deferred pension plan members including: tracking movement (date of hire, date of joining plan, date of termination, date of retirement etc.) maintain personal data for each member as required by for pension administration
  • Track active staff that will be reaching age 65 and 71 as well as those on LTD that will become eligible for pension as well as organize and advise Payroll as required
  • Upon death of a retiree, contact CAAT to stop payment, transfer to survivor and contact life insurance and benefits providers
  • Assist in the preparation of material for annual pension statements
Benefits Administration
  • Administer current Group Benefits (Health, Dental, Long-term Disability, Life Insurance, EFAP) enrollments, changes and terminations
  • Ensure benefit rates in HRIS are current and accurately calculate benefit deduction
  • Prepare monthly reconciliations and remittances and ensures payments are received by benefit providers on time
  • Utilize HRIS to monitor retirement dates, contract terms or rate change dates (to ensure accuracy of payments to benefit providers and communicate with staff regarding the change
  • Calculate benefits for new hires, salary changes, leave, etc. for review by AVP, HR/Sr. Manager, Talent Initiatives
  • Contact Benefit Providers regarding new hires, changes to employee coverage (change in salary, marital status, etc.), terminations and personal information (beneficiaries, address, etc.)
  • Field inquiries from staff regarding benefit plan costs; assists employees in making changes to their information and benefit coverage
  • Investigate issues and respond to inquiries from benefit providers, liaising with the Human Resource Manager and/or AVP, HR/Sr. Manager, Talent Initiatives on exceptional cases
  • Administer Post-Retirement Benefits
  • Assemble information actuaries require to complete tri-annual valuation
  • Process group benefits monthly billing
  • Report earning to insurance carrier for employees on LTD
  • Assist retirees with changes in plan coverage
  • Invoice retirees for Health & Dental benefits
  • Provide annual medical benefits information to retirees for their tax purposes to employees as necessary in various pension, benefits and HR related topics
Other
  • Identify continuous improvement opportunities in the department and conduct research and analysis of subjects to identify and support improvement opportunities
  • Act as project coordinator and/or provide administrative support for special projects as identified, track project schedules, task deadlines, and milestones, coordinate project meetings with project stakeholders, prepare reports, and liaise with consultants and service providers as directed
  • Represent the department on committees as directed
  • Other duties as assigned
QUALIFICATIONS:
  • A Bachelor's degree in business Administration, Commerce, or a related field OR an acceptable equivalent in education and experience
  • A minimum of five (5) years' experience in pension and benefits administration
  • Demonstrated experience with system implementations and process improvements
  • Experience with defined-benefit pension plans
  • CEBS and/or PPAC certification would be an asset
  • High degree of accuracy and attention to detail is essential
  • Excellent planning and organizational skills as well as the ability to set priorities in a very busy environment
  • Excellent interpersonal, oral and written communication skills to effectively interact with contacts at all levels, awareness and diplomacy with dealing with diverse contacts
  • Demonstrated client service and problem-solving skills, including the ability to respect strict confidentiality
  • Ability to handle routine and urgent matters independently while maintaining professionalism in all situations and at times with limited supervision
  • Demonstrated ability to participate as a member of the team and contribute to a positive work environment
  • Excellent technology skills including Microsoft Office applications (Word, Excel, Power Point); demonstrated experience with data input and reporting from a database, preferably Dayforce or a similar HR system, creating and updating content on internet applications and social media
  • Creative thinker with the ability to conduct research and identify ways to improve systems and procedures
  • Highly motivated, self-starter with a positive 'can-do' approach
  • French language skills would be considered an asset
  • Open-minded approach to find and propose different ways of doing things
SALARY & TERMS OF EMPLOYMENT

START DATE: ASAP
OPEN DATE: May 29, 2024
CLOSE DATE: Open until filled
STATUS: Full-time Contract (18 months)
EMPLOYEE GROUP: EXEMPT
SALARY: $66, , 794
SCHEDULE: 35 hours weekly
PROBATIONARY PERIOD: Six (6) months
LOCATION (hybrid): Toronto, ON

Diversity Statement
At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.

Accessibility Statement
ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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