HR Analyst

2 weeks ago


Old Toronto, Ontario, Canada MobileComm, Inc Full time
Explore exciting open positions in the IT and Telecom Networking Industry today

1 to 2 years hands-on trouble shooting experience with HR Technology Basic functional knowledge of HRIS Technology Excellent communication skills
Job Description

The Role:

Reporting to the Senior Consultant Digital HR, you will be accountable for delivering projects, day-to-day operational tasks providing multi-module support within our Human Resources Information Systems.

You will be hands on collaborating, supporting and helping to lead operational innovation by using SuccessFactors for Learning, Performance, Talent, Succession, Recruitment and Onboarding.


Key Responsibilities:

  • Hands-on with day-to-day system administration, requirements gathering, testing to get the job done
  • Provide tier-1 & 2 support to all users and administrators on an ad-hoc basis
  • Produce and maintain relevant metrics reports for your team and Organizational Development leads.
  • Submit and manage tickets to SuccessFactors as required
  • Respond to tickets using the ticketing tool to provide resolution
  • Perform key business analysis tasks on projects to ensure project scope and deliverables will achieve required business impacts
  • Develop and maintain detailed documentation of procedures and methods to ensure proper business continuity
  • Assist with SuccessFactors release testing
  • Assist with the selection and implementation of optional functionality that can drive desired business changeResearch and summarize industry best practices to direct high impact project selections that will help keep Bell at the forefront of employee engagement and retention
  • 1-2 years of experience with Human Resources Management System administration and support (SuccessFactors, Workday, Oracle etc.)
  • Excellent written and presentation skills with colleagues, clients, vendors and executives
  • Excellent problem solving and troubleshooting skills
  • Organized, disciplined and autonomous - someone who knows how to problem solve with little guidance
  • Flexibility and Adaptability in performing multiple tasks
  • Ability to work under pressure and manage several projects simultaneously
Proven ability to collaborate through engagement from internal clients and external partnersPreferred Competencies:

  • Bachelor's degree in Management, HR, Organizational Development, Organizational Psychology, HRIS, HRIT, or related field of study
  • Advanced experience with all SuccessFactors HCM modulesSAP SFX accreditation is an asset
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