Startup Services Officer

2 weeks ago


Toronto, Ontario, Canada Klue Full time
Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021.

We're creating the category of competitive enablement:
helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day.

We're one of Canada's Most Admired Corporate Cultures by Waterstone HC , a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards .

Klue helps companies build competitive intelligence programs to stay ahead of the pack and win more deals.

As a Content Services Consultant , you will work directly with Klue's customers to help them elevate and visualize their competitive intelligence data in the Klue platform.

In this role, you will analyze customer content, work with customers to build strategic recommendations for improvement, and help fuel best-in-class competitive intelligence programs while ensuring content is optimized for end-user consumption.

Audit and analyze content to identify opportunities for improvement and strategies for elevating that content within the Klue platform
Develop and deliver best practices on best-in-class compete content to continually drive Klue's thought leadership in the competitive enablement category
Monitor third-party content to identify industry trends that keep customers engaged and informed about competitive updates
Leverage new and existing tools to level-up our content creation processes, including Generative AI, GPTs and partner solutions
You have experience servicing clients in a past role, guiding project plans and driving accountability.
~ Bonus points) You have experience in consulting or professional services.

Best of both worlds (remote & in-office)

Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.

You and your team will be in office at least 2 days per week.
Extended health & dental benefits that kick in Day 1

We gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent.

We've made a commitment to support and contribute to a diverse environment; on our teams and in our community.

During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.

All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office.

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