systems technical support analyst

1 week ago

Red Lake, Canada Red Lake Margaret Cochenour Memorial Hospital Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 37.5 hours per week
  • Education:
  • Expérience: Education
  • College/CEGEP
  • or equivalent experienceWork setting
  • Relocation costs not covered by employer
  • Hospital or home for the agedTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareCertificates, licences, memberships, and courses
  • Microsoft certified professional (MCP)Computer and technology knowledge
  • MAC
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Extranet
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Multimedia software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • Image editing software
  • Programming software
  • Website creation and management software
  • Web service design
  • Desktop publishing software
  • Mapping and data visualization software
  • Database software
  • Data analysis software
  • MS Office
  • MS Windows
  • Spreadsheet
  • Visual BasicSecurity and safety
  • Criminal record checkWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walking
  • Bending, crouching, kneelingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team playerExperience
  • 3 years to less than 5 yearsHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Group insurance benefits
  • Life insurance
  • Pension plan

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