Program Mgmt Director-ProdDev

1 week ago


Toronto, Ontario, Canada Oracle Full time $139,300 - $291,900

Director, Program Management Dedicated Cloud - Oracle Cloud

Oracle Cloud is the next generation cloud service built from grounds up for the most demanding application requirements with diverse performance, reliability, and governance requirements for a variety of customer use cases. We've focused on security, reliability, scalability and flexibility to support existing and future enterprise level large and complex deployments while beating industry performance and pricing standards. We are rapidly expanding our footprint and continuously building innovative solutions.

Do you want to be part of a highly technical team helping to establish Oracle Cloud as the leading cloud computing platform for enterprises? Are you passionate about making customers successful? If Yes;

Oracle Cloud is seeking a leader for the Dedicated Cloud business. This role has a global responsibility over technical and business programs for Dedicated Region and Alloy. A successful leader will have experience in working with geographically separated teams and travel is sometimes required. A successful candidate will have a strong passion and extensive background in cloud solutions and program management. Experience in managing cross functional teams in complex technology integration projects is required. Equally important is a proven track record of establishing positive relationships with customers, external and third parties, internal product teams, support organization, and executive stakeholders.

Roles and Responsibilities:

As the Director for the PSE team, you will be responsible for growing and managing the team and involved in all aspects of a customer's experience on Oracle and their cloud adoption lifecycle.

Design and drive programs that support Dedicated Region and Oracle Alloy

Design and drive mechanisms of scale to provide consistent experiences across the product lifecycle

Foster a customer-focused data-driven team culture

Engaging in strategic conversations with customers' leadership

Keep your technical skills honed and develop new ones

Be the voice of customers to Oracle's various engineering teams

Managing the coverage and hiring aspects of the PSE team

Staffing, On-Boarding, and Skilling up new TPMs hires

Coaching & Mentoring TPMs in their day-to-day engagement approach

Manage, Develop, and lead an effective team to deliver timely, accurate and professional technical assistance to Oracle's cloud customers. Work with engineering, support, PM teams, and exec management to improve the customer experience. Contribute to a positive team environment and proactively help team members to meet and exceed team goals, quality standards, and product improvement. Review customer feedback on products, investigate possible issues, and take a lead to resolve them in a timely manner.

Basic Qualifications:

An innovative leader who can look beyond the technology stack and passionate about customer success.

8+ years relevant work experience in program and project management

5+ years of experience in management of technical, customer facing team

Bachelor's Degree in Computer Science, Information Technology, Business or equivalent

Preferred Qualifications:

Prior experience in managing distributed teams

Prior experience in managing complex cloud transformations

Prior experience in driving technical requirements for migrating or transforming customer solutions to the cloud

Familiarity with common enterprise solutions from Oracle, Microsoft, SAP or VMware

Experience with other cloud platform including AWS, Azure, Google Compute Platform & VMware is a plus

Excellent analytical, technical, and communication skills

Responsibilities

Manage people for product development programs or projects involving department or cross-functional teams focused on the delivery of a product or computer-based system through the design process, and into a finished state for external customers. Plan and direct resource schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with customer on technical matters. Organize interdepartmental activities ensuring completion of the product/program/project on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction. Select, develop, and evaluate personnel to ensure the efficient operation of the function.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $139,300 to $291,900 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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