Program Advisor

1 week ago

Kingston, Ontario, Canada Queen's University Full time
About Queen's University

Queen's University is a leading Canadian research-intensive institution offering a unique student learning adventure. Opportunities are abundant across various fields including globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and more.

Committed to fostering employment equity and diversity, we encourage applications from individuals belonging to equity-seeking groups like women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ+ community members, and others reflecting Canadian society's diversity.

Join our dynamic team

Job Summary

A Quick Glance
Reporting to the Director of Student Services, the Program Advisor (Accommodations and Considerations) manages the implementation and administration of policies concerning student requests for academic accommodation and/or consideration within Smith Engineering. This role collaborates closely with the Associate Dean (Academic), faculty, Student Wellness Services, Student Accessibility Services, and other advisors.

Job Description

Responsibilities

  • Acts as a primary contact for students facing challenging personal circumstances affecting their academic pursuits.
  • Reviews and processes requests for academic consideration, exploring available options and ensuring proper documentation.
  • Coordinates with instructors and students to determine suitable considerations.
  • Manages documentation related to short-term academic requests.
  • Establishes relationships with students, parents, faculty, and university departments to facilitate requests.
  • Communicates policy requirements to faculty and staff.
  • Shares best practices, identifies service enhancements, and drives improvements.
  • Provides referrals to additional resources.
  • Assists with other departmental tasks as needed.

Required Qualifications

  • Community College Diploma or Bachelor's Degree, or equivalent.
  • Preferably in a social science discipline.

Required Experience

  • 3-5 years of relevant experience.
  • Prior experience in a post-secondary education setting considered an advantage.
  • Previous student advisory experience is beneficial.
  • Knowledge of related laws, regulations, and standards is a plus.
Job Knowledge & Requirements
  • Practical knowledge acquired through academic qualifications or work experience.
  • Offer consultation on complex issues.
  • Possess strong interpersonal skills and adapt communication based on the audience.
  • Build relationships, trust, and credibility.
  • Manage tasks, potentially oversee other staff, and contribute to goal achievement.
  • Participate in team meetings, lead change, identify problems and enhance work processes.
  • Research resources and best practices to inform decision-making.
  • Uphold principles of equity, diversity, accessibility, and inclusion.
Employment Equity & Accessibility Representation

Queen's University welcomes applications from qualified candidates, promoting employment equity and diversity. We support applicants with disabilities during the recruitment process, providing necessary accommodations to meet accessibility needs.

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