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Community of Practice Project Facilitator

3 months ago


Ottawa, Ontario, Canada Somerset West CHC Full time

Position Title:
Community of Practice Project Facilitator

Classification:
Administrative Assistant/Coordinator (Level 2)

Department:
Ottawa Black Mental Health Coalition

Reporting to:
Coordinator Ottawa Black Mental Health Coalition

Job Type: 11-month TERM 1 FTE 35hours/week

Pay Band:
$ /hr.

Hybrid:
Ability to work remote and in-person is a requirement for this position.
- _____________________________________

About SWCHC

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually.

Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction.

We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who are vulnerable because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve.

We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

Job Opportunity

This position is supervised by the Ottawa Black Mental Health Coalition Coordinator at Somerset West Community Health Centre.

The Administrative Assistant is accountable to the Ottawa Black Mental Health Coalition Executive Board of Directors and the Director of Family and Community Health and Harm Reduction, Somerset West Community Health Centre.

Position Description

The Community of Practice Project Facilitator:

Completes all administrative tasks related to project planning, communications, and networking (between Network and Coalition members and key partners) including scheduling, work planning and stakeholder engagement as required.

Maintain project database and support monitoring and evaluation activities as required.
Assists the Coalition's Community of Practice consultants and coordinates the delivery of workshops and resource packages for participants.

Coordinate the relevant working groups and committees involved in the planning and development of Community of Practice project activities, virtual and online events, development of materials for marketing and promotions.

Coordinate the planning and delivery of virtual workshops and clinical supervision access hours between September 2024 and March 2025
Coordinate and support the delivery of a one-day professional event in March 2025.

Position Requirements

A combination of education and relevant experience in programming or project management in the community and social services sector.

Experience providing programs or event planning for large professional groups.

Knowledge of the mental health systems and regulatory authorities, clinical professional associations in health care related to mental health in the Ottawa region.

Familiar with stakeholder relations and working with customers or clients in the health or mental health care sector.

Key Competencies

1-3 years of experience in Administration (general office administration, computer experience and competency)
Proficiency with ZOOM webinars, social media platforms, Canva, Constant Contact, Adobe
Experience maintaining basic accounting and bookkeeping, invoicing etc.
Experience coordinating translation and interpretation services.

Linguistic Profile (for Centers with French Language Service Designations)

Fluency in English and French is mandatory for this position.

Other languages an asset

Personal Suitability/Other Requirements

Proficient in with digital resources including Constant Contact, Survey Monkey, WordPress, Canva, MS Excel
Strong interpersonal and problem-solving skills
Excellent organizational and time management skills and demonstrated ability to meet strict timelines.
Strong computer and software skills in Microsoft Office, Google Workspace, ZOOM, Doodle, etc.
Ability to work independently, work remotely and in person as required.
Be receptive to feedback, be willing to learn, embrace continuous improvement and adapt to changing work environment.
Excellent organizational skills
Works effectively and demonstrates composure and professionalism under pressure/challenging conditions and to meet multiple conflicting demands.
Works independently, is self-directed and exercises initiative while working remotely.
Available to manage and deliver in-person events in the city of Ottawa.
Successful completion of Police Record Check, with the vulnerable sector

Position Responsibilities

Administration

Prepares, composes, types, edits, and distributes electronically agendas and minutes of meetings.
Ensure all participant data, such as contact information, is always up to date.
Maintains accurate and complete records and update logs of various activities completed.
Maintains work schedul