Current jobs related to Client Representative Customized Billing Solutions - Verdun - Bell Canada
-
Verdun, Canada Bell Full timeAbout the RoleWe are seeking a skilled Client Representative to join our team at Bell Canada. As a key member of our Business Markets Billing Team, you will play a vital role in delivering exceptional customer experiences for our business customers.Key ResponsibilitiesResolve billing inquiries in a timely and efficient manner, ensuring customer satisfaction...
-
Verdun, Canada Bell Full timeAbout the RoleWe are seeking a skilled Client Representative to join our team at Bell Canada. As a key member of our Business Markets Billing Team, you will play a vital role in delivering exceptional customer experiences for our business customers.Key ResponsibilitiesResolve billing inquiries in a timely and efficient manner, ensuring customer satisfaction...
-
Verdun, Canada Bell Full timeAbout the RoleWe are seeking a skilled Client Representative to join our team at Bell Canada. As a key member of our Business Markets Billing Team, you will play a vital role in delivering exceptional customer experiences for our business customers.Key ResponsibilitiesResolve billing inquiries in a timely and efficient manner, ensuring customer satisfaction...
-
Verdun, Canada Bell Full timeAbout the RoleBell is seeking a skilled Client Representative to join our team in Verdun, Quebec. As a key member of our Business Markets Billing Team, you will play a vital role in delivering exceptional customer experiences for our business customers.Key ResponsibilitiesResolve billing inquiries and corrections for various services, ensuring timely and...
-
Verdun, Canada Bell Full timeAbout the RoleBell is seeking a skilled Client Representative to join our team in Verdun, Quebec. As a key member of our Business Markets Billing Team, you will play a vital role in delivering exceptional customer experiences for our business customers.Key ResponsibilitiesResolve billing inquiries and corrections for various services, ensuring timely and...
-
Verdun, Canada Bell Full timeAbout the RoleBell is seeking a skilled Client Representative to join our team in Verdun, Quebec. As a key member of our Business Markets Billing Team, you will play a vital role in delivering exceptional customer experiences for our business customers.Key ResponsibilitiesResolve billing inquiries and corrections for various services, ensuring timely and...
-
Verdun, Canada Bell Full timeJob Title: Billing Client Representative - Join our team at Bell Canada and contribute to delivering exceptional customer experiences. At Bell Canada, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital...
-
Verdun, Canada Bell Full timeJob Summary: Bell is seeking a Billing Client Representative to provide exceptional customer experience for business market customers, resolving billing inquiries and collaborating with internal and external teams. At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses...
-
Verdun, Canada Bell Full timeReq Id: 420302 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re...
-
Verdun, Canada Bell Full timeReq Id: 420302 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the...
-
Customer Satisfaction Representative
4 months ago
Verdun, Canada HealthHub Patient Engagement Solutions Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 15 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Health care institution, facility or clinic **Tasks**: - Act as spokesperson for an organization - Address customers' complaints or concerns -...
-
Customer Service Representative
3 months ago
Verdun, Canada BMO Financial Group Full time38, Place du Commerce Verdun Quebec,H3E 1T8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Architecte de solutions AWS, secteur commercial
1 month ago
Verdun, Canada Amazon Web Services Canada, Inc. Full timeFrançais (English description to follow)Imaginez une équipe dans laquelle vos idées ont la capacité de transformer des entreprises, de refaçonner des secteurs d'activité et d'améliorer des vies. Travailler avec une technologie de pointe la plus dynamique de l'entreprise, le tout au sein d'une équipe talentueuse et inclusive. Ou encore, exploiter les...
-
Customer Service Representative
3 months ago
Verdun, Canada Couche-Tard Full time22 PLACE DU COMMERCE, VERDUN, Quebec H3E 1V7 **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.) Salaire de jour : $16.25 (prime incluse**) Salaire de nuit: $19.25 (Prime incluse**) **Pourquoi tu devrais choisir un emploi chez Couche-Tard**: - Ambiance amicale - **Jusqu’à 20% de rabais sur presque tout...
-
Architecte de Solutions
4 months ago
Verdun, Canada BELL BUSINESS MARKETS Full timeCode de demande: 410560 Bell ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices et à vous...
-
Représentante Auprès de La Clientèle Solutions
4 months ago
Verdun, Canada Bell Canada Full timeCode de demande: 409115 Chez Bell, on ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices...
-
Spécialiste en Vente au Détail à Temps Plein
3 weeks ago
Verdun South, Canada Advantage Solutions Inc. Full timeSpécialiste en Vente au Détail à Temps Plein**À propos de l'emploi**Notre société, Advantage Solutions Inc., offre une occasion unique pour les professionnels de la vente au détail de se développer et de réussir dans un environnement dynamique et stimulant.**Compétences requises**Expérience dans la vente au détailCompétences en communication...
-
Personal Banking Associate
4 months ago
Verdun, Canada BMO Financial Group Full time109 chemin de la Pointe Nord Verdun Quebec,H3E 0B4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Manager, Client Service Operations, Hybrid Work
4 months ago
Verdun, Canada Bell Canada Full timeReq Id: 411071 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...
-
Inside Sales Representative
3 months ago
Verdun, Canada REMAX Full time_English Version will follow_ **Responsabilités**: - Générer des prospects par des appels téléphoniques, des textos et envoi de courriels. - Assurer le suivi des clients potentiels et répondre à leurs questions. - Générer les leads et les transférer à l'équipe. - Utiliser un logiciel de gestion de la relation client (CRM) pour gérer les...
Client Representative Customized Billing Solutions
3 months ago
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Bell's Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell's network for our residential and business customers.
Name and description of the hiring department:
The Bell Business Markets Billing Team is focusing on providing an exceptional customer experience at every touch-point for service delivery and support to our Business market customers.
The Customized Billing Solutions Agent is responsible for setting up customized billing solutions in collaboration with the internal teams in order to comply with specific contractual agreements.
The agent must compile, analyze and coordinate complex information from various databases (internal, external or sub-contractors) in order to provide personalized billing solutions to large business clients.
The agent is the single point of contact for custom billing solutions.Job Duties / Accountabilities:
- Coordinate, analyze and validate billing data integrity to ensure implementation and ongoing maintenance of custom solutions and contract compliance, while protecting company revenue
- Analyze requests, examine problems, determine and initiate the required actions to resolve them. This includes providing direction and recommendations to internal and external clients
- Analyze, validate and consolidate data into service packages for different products, services and systems to produce customer billing in accordance with contractual billing requirements
- Adapt invoicing solutions to the complexity of customers and in accordance with their constant changing needs
- Ensure that billing deadlines are met
- Handle complex and unique situations, manage billing requests, produce reports and ensure the resolution of complaints or disputes, including escalations
- Provide support on customized billing solutions to internal and external clients
- Collaboration on various projects
- Participate in process improvement activities related to billing products and services
- Analyze, suggest, adapt billing solutions according to the complexity of the customers in accordance with their needs and participate in the automation of billing solutions in collaboration with internal teams
Essential Qualificaitons / Competencies:
- MS Excel intermediate level (Pivot Tables, V Lookups, etc.)
- Bilingualism required: Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position
- Ability to work in collaboration and partnership with various internal teams
- Excellent leadership and good decisionmaking skills
- Ability to communicate effectively verbally and written with clients, internal teams with respect and professionalism
- Resourcefulness, autonomy, reliability and professionalism
- Good sense of organization and ability to manage time and priorities
- Ability to manage multiple requests under tight deadlines
- Enthusiasm and positive attitude
- Ability to adapt to changes
- Attention to details
- Strong work ethic/discipline and integrity
- Ability to manage stress and deal with ambiguity
- Ability to work with mínimal supervision
Preferred Qualifications / Competencies:
- Strong billing experience
- Good knowledge of Bell products and services for business customers
Working Conditions:
- Business hours: Monday to Friday 8h 16h30
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type:
Union
Job Status:
Regular - Full Time
Job Location:1 Alexander-Graham-Bell, Verdun QC
Flexible work profile:
Remote
Application Deadline:03/29/2023
All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.
Created:
Canada, QC, Verdun
Bell, one of Canada's Top 100 Employers.
