retail - boutique manager

2 weeks ago

Hamilton, Ontario, Canada Roots Full time
Store Manager-Bronze-Retail

We are currently seeking a Store Manager who can be nice, will seek inspiration from our roots, can commit to achieving results the right way and loves to think big to join us on our journey.

Reporting to the District Manager, the Store Manager creates and maintains the Roots Experience for our customers and employees.

Key to this role is leadership building, succession planning and coaching. The Store Manager is responsible for modeling and acting in accordance with Roots guiding principles and beliefs.
Top candidates for the Store Manager role will have the following:
3 + years related experience in a retail apparel environment

Leadership skills:
demonstrated through KPI results, retention & performance coaching principles
Experience with visual planning and merchandising.
Demonstrated sales achievements in a high-volume store.
Ability to manage resources to ensure that established service levels are achieved at all times.
Ability to manage multiple situations simultaneously while staying composed.
Organization, planning and strong problem-solving skills.
Strong team-building skills with the ability to coach and mentor others.
The Store Manager for Roots will be responsible for and evaluated on the following:

Achieve store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.

Provides ongoing selling skills coaching and development based on each staff member's individual strengths and weaknesses in order to achieve their personal sales goals.

Establishes appropriate action plans to improve each individual's performance and productivity

Ensures that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving customer issues or complaints in a timely and positive manner.

Demonstrates the ability to lead by example in sales and customer service.
Proactively seeks out qualified candidates for existing or potential positions ensuring the store structure meets the business needs.

Founded in 1973, Roots Canada is a publicly held Canadian lifestyle brand that sells apparel, leather bags, small leather goods, footwear and active athletic wear with over 100 retail stores in North America and Asia.

Roots is not only a brand, it's a culture and lifestyle.

We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

Roots Corporation offers a culture that fosters inclusion and respect.

Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

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