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Technical Service Representative

4 months ago


Toronto, Ontario, Canada AkzoNobel Full time

Date:
Apr 16, 2024

Location:
Toronto, CA

Company:
AkzoNobel

About AkzoNobel


Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most.

Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe.

We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.

Because we believe every surface is an opportunity.

It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow.

Let's paint the future together.

2024 Akzo Nobel N.V. All rights reserved.

Compensation:

  • Annual base Salary of $80,000.00 to $95,000.00
  • 15% Bonus based on personal and corporate performance ($12,000.00 to $14,250.00)
  • Vehicle Allowance of $800/monthly + KM reimbursement
  • 3 weeks' vacation + 5 personal/Sick days + company determined floater days.
  • Pension Plan
  • Benefits including Drug, Medical, Life Insurance, Paramedical (including massage) an more.
  • Employee Assistance Program
  • Virtual Healthcare
  • Physical Fitness reimbursement

Job Purpose:


The Technical Service Representative (TSR) provides a differential marketing advantage for AkzoNobel by delivering technical services to all customers within an assigned area.

They support the sales team by conducting technical reviews, product trials and providing consultative services to customers, distributors, and prospects.

They also provide both technical analysis, process analysis, and recommendations where appropriate.

Job Placement and Work Location:

Key Accountabilities:

  • Participates in the selling process by assisting with product trials.

Level of autonomy (decision making and independent judgement):
This is a role that requires the job holder to make all day-to-day decisions independently. The job holder will be advising customers on the use of AkzoNobel brands.

The TSR helps the customer, achieves expected results on time, Understands the need to learn and keep abreast of technology, is open to new ideas and fulfills the responsibilities of the job independently and professionally with the support of the team when needed.

Their input helps AkzoNobel's decision to move forward with a new product or brand launch in the market.

Requirements:

  • NACE I, II or III (Preferred all may apply)
  • 5 years basic technical/sales experience
  • Good computer skills, well versed in Microsoft Office (Word and Excel) and is computer literate enough to navigate user friendly webbased programs.
  • Approximately 50% travel required. Must be able to travel to the USA.
  • Bilingualism is a strong asset.
  • Physical Requirements:
  • Must be able to lift 25KG with ease.
  • Must be able to climb very tall ladders. Must be able to go into tight fitting/enclosed spaces.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self.

We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.

For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.

In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 39315 #LI-KT1