Learning Experience Manager

2 weeks ago

Abbotsford, British Columbia, Canada HelloFresh Full time

About the Role

What you will be doing:

  • Define and lead the end to end learning product roadmap and strategy for HelloFresh Canada, with an initial focus supporting manager enablement within Field Operations
  • Consult with customers within the business to develop an understanding of learner needs by conducting discovery calls to address learning requests
  • Design, develop, and deploy tailored, scalable, and measurable learning solutions using diverse learning delivery mechanisms
  • Manage projects of varying complexity with a multitude of audience sizes
  • Collaborate with key crossfunctional business stakeholders to build impactful, scalable, and integrated Ops and HR success measurements
  • Support and champion internal processes standardization and refinement to drive continuous improvement
  • Develop and deliver internal communications and train the trainer strategies to support network adoption of learning products
  • Leverage project management tools and learning technology to aid in the delivery of learning products
  • All other duties, as assigned

At a minimum, you have:

  • A Bachelor's Degree in Business, Instructional Design, Education, Human Resources, Marketing, Organizational Development, Psychology, Labor Relations, Consulting, Product/Project Management or related field and/or certifications in specific Learning & Development areas
  • 5+ years in learning design or learning product/experience management, project management
  • Demonstrated portfolio of learning experience designs and learning product solutions with measurable business impact
  • Demonstrated ability to communicate, negotiate, consult, and educate key crossfunctional stakeholders on learning initiatives within all levels of the organization
  • Ability to prioritize personal or team workload due to changing business needs
  • Demonstrated knowledge of instructor led and virtual learning tools, as well as learning methodologies
  • Ability to think strategically and provide long and short term learning experience/product recommendations and solutions that can flex and scale with rapid growth
  • Proven experience in stakeholder communications and in influencing crossfunctional leadership at all levels of the organization
  • Willingness to travel up to 25% as needed by the business
  • Scheduling Flexibility (collaborating with partners across various time zones) due to business need

What you'll get in return:

  • Competitive salary and health benefits
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hardworking and supportive team

COVID-19 Vaccination Policy
The health and safety of all staff members at HelloFresh is our top priority.

As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19.


Full vaccination against COVID-19 is proven to be a safe and effective tool in protecting our health and our communities.

In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be fully vaccinated in order to access the office or to attend a HelloFresh sanctioned event located outside of the office.

JD1003

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