Current jobs related to Customer Experience Representative - Abbotsford, British Columbia - Indigo


  • Abbotsford, British Columbia, Canada Amani Ventures Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team at Amani Ventures as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our clients, addressing their inquiries, and resolving any issues that may arise.Key ResponsibilitiesClient Communication: Respond to...


  • Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rangla Punjab Arts Academy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to...


  • Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rangla Punjab Arts Academy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to...


  • Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rangla Punjab Arts Academy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to...


  • Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rangla Punjab Arts Academy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Neoteric Marketing Inc.Key ResponsibilitiesClient Communication: Respond to client inquiries and provide information on our services.Advertising and Promotion: Assist in the preparation of promotional materials and advise clients on...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Neoteric Marketing Inc.Key ResponsibilitiesClient Communication: Respond to client inquiries and provide information on our services.Advertising and Promotion: Assist in the preparation of promotional materials and advise clients on...


  • Abbotsford, British Columbia, Canada East To West traffic Control Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at East To West Traffic Control Ltd. as a Receptionist.Key ResponsibilitiesProvide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.Process and maintain...


  • Abbotsford, British Columbia, Canada East To West traffic Control Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at East To West Traffic Control Ltd. as a Receptionist.Key ResponsibilitiesProvide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.Process and maintain...


  • Abbotsford, British Columbia, Canada Amani Ventures Full time

    Job DescriptionAmani Ventures is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesClient Communication: Respond to client...


  • Abbotsford, British Columbia, Canada Amani Ventures Full time

    Job DescriptionAmani Ventures is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesClient Communication: Respond to client...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    Position OverviewAs a Customer Service Representative at Neoteric Marketing Inc., you will play a vital role in ensuring client satisfaction and supporting our sales initiatives.QualificationsEducation: No formal education requiredExperience: Training will be providedKey ResponsibilitiesProvide clients with guidance on promotional strategies and sales...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neoteric Marketing Inc.Key ResponsibilitiesClient Support: Provide exceptional support to clients through various communication channels, including phone, email, and in-person interactions.Advertising and Sales: Assist clients in developing...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neoteric Marketing Inc.Key ResponsibilitiesClient Support: Provide exceptional support to clients through various communication channels, including phone, email, and in-person interactions.Advertising and Sales: Assist clients in developing...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    At Neoteric Marketing Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise. Your role will involve advising clients on advertising and sales...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    At Neoteric Marketing Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise. Your role will involve advising clients on advertising and sales...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neoteric Marketing Inc.Key ResponsibilitiesClient Support: Provide exceptional support to clients by addressing their inquiries, resolving issues, and offering solutions.Communication: Develop and maintain effective communication with...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neoteric Marketing Inc.Key ResponsibilitiesClient Support: Provide exceptional support to clients by addressing their inquiries, resolving issues, and offering solutions.Communication: Develop and maintain effective communication with...


  • Abbotsford, British Columbia, Canada Amani Ventures Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team at Amani Ventures as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our clients, addressing their inquiries, and resolving any issues that may arise.Key ResponsibilitiesClient Communication: Respond to...


  • Abbotsford, British Columbia, Canada Amani Ventures Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team at Amani Ventures as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our clients, addressing their inquiries, and resolving any issues that may arise.Key ResponsibilitiesClient Communication: Respond to...

Customer Experience Representative

4 months ago


Abbotsford, British Columbia, Canada Indigo Full time
Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada's Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning...

We play by the following rules:

  • We exist to add joy to our customers' lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we'd treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
Job Description

You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU'LL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo's High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support- if you require an accommodation at any time during the recruitment process.

WELCOME HOME