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Digital Product Owner

3 months ago

Montreal, Quebec, Canada National Bank of Canada Full time

A career as a Product Owner in the Digital Customer Experience team at National Bank means acting as a guardian of customer experience and business value.

This job will allow you to have a positive impact on our organization, thanks to your experience in large-scale digital transformation projects.


Your job:

  • Act as a Product Owner (PO according to the Scrum/Agile methodology) in complex projects that translate into functionalities
  • Be responsible for the delivery of initiatives and contribute to the realization of the solution development roadmap
  • Slice and sequence a target vision in order to maximize value delivery by taking into account constraints and interdependencies with other projects or sectors, which includes: Building and managing the product backlog that allows the business vision to be achieved AND prioritizing the MVP (minimum viable product) to the delivery team based on business value
  • Accompany and support adaptation to change, obtain buyin from others and manage resistance to change
  • Continuously make improvements and fixes to the product to improve the experience to meet current and future needs.

Your team:


Within the Digital Customer Experience sector, you are part of a team of 13 colleagues whose profiles are divided between "digital" business analyst and "digital" product owner, working in "startup" mode in an agile delivery mode.


Prerequisite:

  • Experience in solution delivery as a Product Owner (P.O.) of at least 5 years, ideally in a financial service (banking, fintech, insurance, etc.)
  • Ability to work in Agile mode: Scrum, Kanban, Scaled Agile Framework (SAFe) and deliver without having all the specifications
  • Great ease in evolving in a complex technological universe in perpetual transformation
  • Ability to organize/lead workshops
  • Excellent knowledge of the Atlassian suite (Jira, Confluence) and other roadmap visualization tools (ProductBoard, Productmap, etc.)
  • Mastery of Design Thinking methodologies and tools.

Your benefits


In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.


  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us