Customer Care Representative

6 days ago


Burlington, Ontario, Canada Sonova Full time
Burlington, CanadaCustomer Care Representative

  • Are you looking for an opportunity to make a difference?Are you comfortable in a fastpaced retail clinic environment?_
  • Are you passionate about providing customer service that exceeds expectations?_
  • If so, we think you belong here at
-
Connect Hearing as a
-
Customer Care Representative*This is a Full-time 6 month contract with high possibily of extension.**
Who we are:
  • Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location:

Burlington, ON - Full-time - 6 month contract with possibility of extension
Reporting to: Regional Clinic Manager
A day in the life of a Customer Care Representative involves:

  • Scheduling appointments and organizing files for the clinic's Hearing Care Professionals
  • Managing and maintaining client accounts while building relationships
  • Working with insurance companies to ensure successful thirdparty billing operations
  • Assist with cleanings and minor inclinic device repairs don't worry, training provided

What you get in return:

  • Competitive Hourly Wage
  • Full Benefits Package on Day
  • Monday
  • Friday (business hours)
  • 3 weeks vacations to start + birthday off
  • Eligible for Quarterly Bonus
  • Growth and development opportunities

We'd love to hear from you if:

  • You possess strong communication and customer service skills
  • You have experience or would enjoy working on and reconciling accounts receivable
  • Your aligned with our value of helping others
  • You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

  • If you're willing to go all in and learn, we'd still love to hear from you
    More About Us:
  • We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.
  • Connect Hearing is a proud to be a member of the Sonova Family of brands.
Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products:
but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations.

Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry.

The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense.

_

Sonova is an equal opportunity employer

  • Burlington, Ontario, Canada Children's Education Funds Inc. Full time

    Job Summary:As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers.Job Responsibilities: Log communication with customers using our tracking system; Demonstrate a strong understanding of our products;Job Requirements: College or...


  • Burlington, Ontario, Canada Headon Forest Animal Hospital Full time

    A client care representative is responsible for helping to create a welcoming environment for our visitors. Some of the many tasks that our wonderful front desk team have are; answering phones, processing transactions (including handling cash), triaging medical concerns, problem solving, working with inventory, strong social skills, scheduling...


  • Burlington, Ontario, Canada Equest Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the...


  • Burlington, Ontario, Canada EightSix Network Inc Full time

    Exempt: Full Time M-F 8:00-5:00 Position: In office Karndean Designflooring Canada is seeking to hire a Bilingual Customer Service Representative to work from our headquarters in Burlington. Responsibilities: Include but not limited to providing excellent customer service experience to all internal and external customers by addressing customer needs in a...


  • Burlington, Ontario, Canada EightSix Network Inc Full time

    Exempt: Full Time M-F 8:00-5:00Position: In officeKarndean Designflooring Canada is seeking to hire a Bilingual Customer Service Representative to work from our headquarters in Burlington.Responsibilities: Include but not limited to providing excellent customer service experience to all internal and external customers by addressing customer needs in a timely...


  • Burlington, Ontario, Canada Ottobock Full time

    Otto Bock Health Care is a leading global supplier of Orthotic and Prosthetic products for people with disabilities. Our vision is to help people maintain or regain their freedom of movement. We work towards this aim by providing outstanding innovation and technology leadership, a large range of services and the global presence of our sales and service...


  • Burlington, Ontario, Canada Burlington Youth Soccer Club Full time

    Our Finance Department is hiring. Are you passionate about customer service? Do you thrive in a fast-paced and energetic environment?View the Customer Service Representative Job Description Here.**- _this is a paid position_


  • Burlington, Ontario, Canada SNDL Full time

    Job TitleCustomer Experience Representative Job DescriptionPosition: Customer Experience Representative, Cannabisor Part-timeLocation:About UsWe are all about enhancing life's celebrations and having fun while we excel in our careers As North America's largest publicly traded retailer of adult beverages, we operate 230+ retail locations within Alberta,...


  • Burlington, Ontario, Canada UNITED PARCEL SERVICE Full time

    Primary Job Posting Location:Burlington, Ontario CanadaExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Burlington, Ontario, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver's licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Ontario, Canada Comtek Advanced Structures Ltd. Full time

    Comtek is an innovative supplier of composite components and repair services to business jet and regional aircraft markets. We design, manufacture and repair structural components that are used on thousands of aircraft every day, across the globe.Comtek is a growing company that is committed to recognizing the work of its team members through financial and...


  • Burlington, Ontario, Canada Bilinguallink Full time

    Bilingual Customer Service RepresentativePermanent, Full TimeLocation: Oakville/Burlington (Hybrid – 2 days a week in office if located in GTA)Hours: Mon-Fri – 8am-4:30pm – (37.5 hours/wk.)Salary: $54K + Up to 10% Target BonusCompany: Our client is leader in the manufacturing industry. Due to continued growth, they are looking to add a talented...


  • Burlington, Ontario, Canada DuBois Chemicals Full time

    It's fun to work in a company where people truly BELIEVE in what they are doingWe're committed to bringing passion and customer focus to the business.Customer Service RepresentativeReceive, process, acknowledge, and bill customer orders for goods shipped and services supplied. This position requires product knowledge, organizational skills, time management...


  • Burlington, Ontario, Canada UNITED PARCEL SERVICE Full time

    Primary Job Posting Location:Burlington, Ontario CanadaExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Customer Care Agent

    6 days ago


    Burlington, Ontario, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections.Each employee is a part of what makes us unique on the market:agile and dedicated.Time Type:RegularJob Description::The telco industry landscape...


  • Burlington, Ontario, Canada Burlington Veterinary Emergency & Referral Hospital Full time

    Burlington Veterinary Emergency and Referral Hospital in Burlington is seeking a Lead Customer Service Representative to join our innovative and dynamic team in a full-time capacity.If you love cats and dogs, and enjoy helping people - search no furtherThe CSR is responsible for ensuring the quality of care and service provided to the pets and the people we...


  • Burlington, Ontario, Canada Chrisco Canada Full time

    Chrisco Canada is in search of dynamic and positive temporary inbound customer service representativesChrisco Canada is a Canadian owned and operated business with over 40 years of experience delivering hampers, and providing top quality customer service. We pride ourselves on listening to our customers. We offer a casual and fun work environment and the...


  • Burlington, Ontario, Canada Opta Group LLC Full time

    ABOUT OPTAOPTA CORE VALUESAccountability and Integrity in everything we doPEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organizationCUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and ServiceSAFETY: Providing employees a Safe environment in which to thriveINNOVATION:...


  • Burlington, Ontario, Canada Pioneer Distribution Full time

    You will be provided with extensive training regarding procedures and equipment knowledge.At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative team...


  • Burlington, Ontario, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections.Each employee is a part of what makes us unique on the market:agile and dedicated.Time Type:RegularJob Description::The Customer Service...