Manager- Compliance Financial Risk Management

2 weeks ago


Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time
Group Manager, AML Financial Crime Risk Investigation (High Risk Customer and Politically Exposed Persons Programs, Procedures) page is loaded Group Manager, AML Financial Crime Risk Investigation (High Risk Customer and Politically Exposed Persons Programs, Procedures)
Apply remote type Hybrid locations TD Centre - South - 79 Wellington Street West time type Full time posted on Posted 5 Days Ago job requisition id R_
Work Location:

5 Line of Business:

Financial Crime Risk Management Pay Details:

Manage/lead a team of specialized professionals in the analysis and/or the investigation process for a specific area and assigns and monitors caseloads to ensure potential regulatory risks and losses to the bank are minimized.

The High Risk Customer (HRC) and Politically Exposed Person (PEP) Programs consist of dedicated and specialized teams with AML subject matter experts who have accountabilities to conduct the enhance due diligence of high risk customers and PEPs.

Within the HRC and PEP Programs resides a team led by Senior Manager, High Risk Customer & PEP Program Management, Strategic and Initiatives with accountabilities for supporting the AVP, Head of EDD and High Risk Investigation with the management of the HRC and PEP Programs.

The Group Manager, AML Financial Crime Risk Investigation (High Risk Customer and Politically Exposed Persons Programs, Procedures) reports to the Senior Manager, High Risk Customer & PEP Program Management, Strategic and Initiatives.

The Group Manager supports the Senior Manager, and the AVP with the management and oversight of the High Risk Customer Program in Canada focusing on procedures.

The Group Manager is a subject matter expert and advisor to the Senior Manager and AVP on HRC and PEP programs with respect to the management of program's procedures for alignment with policies, standards, frameworks, and Canadian legislation.

~ Provide support to the Senior Manager and the AVP with the oversight and management of the High Risk Customer Program focusing on procedures.

Lead and develop a team of professionals who provide oversight, expert procedure/policy / regulatory guidance and advisory services and/or a control function related to HRC and PEP Programs.

Lead and develop HRC and PEP Program's procedures in coordination with management in line with TD's AML Program's AML/ATF policies, standards, framework, and Canadian legislations.

Oversee the timely execution of periodic and/or event driven reviews using a risk-based approach to align with policy and regulatory requirements.

Design, implement and/or manage effective processes (including change management process) for alignment and mapping of procedures with Bank's AML/ATF policies, standards, framework, and Canadian legislations.

Provide guidance, counsel, advise and direction on HRC/Enhance Due Diligence and PEP requirements as per the Bank's AML/ATF policies, standards, framework, Canadian legislations and procedures.

Ensures that other ongoing activities are performed according to Bank's AML/ATF policies, standards, framework, Canadian legislations and procedures for the HRC and PEP Programs.

Manage a team of AML professionals providing oversight and control related advisory services relating to the HRC and PEP Programs.

Lead a team of professionals and managers to achieve business / operational objectives, maintain effective day-to-day operations and deliver quality service with business objectives
public sector, government, law enforcement) to gather intelligence information, emerging risk, trends and typologies for implementation of controls to mitigate the risk.
Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable
Maintain strong awareness of emerging trends and investigative techniques for own area of specialty
Represent the department on internal projects/committees for own specialized area as necessary
Work with executive team, senior business management/ partners to develop proactive strategies, tactics to effectively manage regulatory/ compliance issues
Contribute to the development of the business plan, operationalize the plan and deliver on assigned service/functionality
Work with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
Act as key liaison with partners and external groups and provide AML subject matter expertise; partner, as necessary, effectively with key stakeholder groups such as Compliance, Legal, Audit, Risk
Ensure programs, policies and practices continue to meet business needs, comply with internal and external requirements, and align with business priorities
Proactively identify key business opportunities, research and recommend enhancements/ modifications, develop strategies to achieve recommendations
Coordinate activities with partners across the organization, may include HR, Technology, Finance, Risk Mgmt.
Ensure team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct
Ensure appropriate reporting and escalation of issues based on risk profile
Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issues
Actively assist in developing and overseeing implementation of function procedures
Work closely with management team to support the development of business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
Participate in responding to periodic exams/audits by regulatory bodies and Internal Audit, to determine level of BSA/AML compliance
Manage day to day operations of the function and participate in GAML-focused special projects, and other compliance projects
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Ensure employees are building and enhancing their AML knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
Monitor and communicate to Senior Management, the effectiveness of strategies, programs, and practices related to own area of expertise
Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations
Ensure HRC and PEP Program operates in compliance with applicable internal and external requirements
Ensure appropriate reporting and escalation of issues based on risk profile
Ensure employees are knowledgeable of and comply with Bank and industry codes of conduct
Lead relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

Grow team expertise to align with business/enterprise demand and direction; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required
Manages a team of Investigators for a specific geographical area/business unit
Demonstrates broad and in-depth knowledge of investigative techniques, proper protocol, and financial criminal trends
Ability to present and make recommendations to senior management and executives
Ensure an integrated approach with other business areas, broader organization, and enterprise as appropriate
Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines
Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business
Focus on short to medium-term issues (e.g., Generally, reports to a Senior Manager or an executive role
Undergraduate degree or relevant professional certifications, designations, or equivalent required
~Strong knowledge, experience of Canadian AML legislation, requirements and guidance including but not restricted to Financial Transactions Reports Analysis Centre of Canada (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI), Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), OSFI E-13 – Regulatory Compliance Management,
~ Strong knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions.
~ Ability to respond to shifting priorities quickly and managing competing priorities
~ Skill in using computer applications including MS Office
~ TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

We're delighted that you're considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.


Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.


Language Requirement:

At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.

Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change:
Financial Security, Vibrant Planet, Connected Communities, and Better Health.

It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.



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