Manager, Operational Risk and Audit Management

1 week ago

Toronto, Ontario, Canada BMO Financial Group Full time
33 Dundas Street West Toronto Ontario,M5G 3C2


The Manager will also lead team-specific Business Continuity Planning, including completing annual planning, contingency scenarios, testing and exercises within the team and in collaboration with Enterprise BCM teams.


KEY AREAS OF ACCOUNTABILITY

Operational Effectiveness & Administration

  • Coordinate and support the Senior Manager with the execution of Operational effectiveness and Compliance framework activities (i.e. Quarterly Regulatory Compliance Attestations, Operational Risk reporting, etc.).
  • Act as key contact to audit and business leads during reviews to ensure requirements are met, without hindering normal business operations.
  • Identify and leverage best practices and share with team to optimize productivity.
  • Proactively influence content and effectiveness of audit process by providing ongoing feedback relative to required enhancements or process improvements.
  • Help draft management responses and monitor all audit remediation action plan delivery in line with committed responses and timelines.
  • Support the delivery of remediation plans through tracking and testing.
  • Provide effective challenge to ensure regulatory and audit response submissions and proof of completion adequately satisfy finding.
  • Monitor and Analyze opportunities for risk management improvement; recommend solutions.
  • Help prepare for formal review sessions with line of business partners and auditors through engagement and exit process.

Risk Management & Control

  • Support the Senior Manager by ensuring relevant stakeholders' engagement as well as providing quality on the submission content for the Senior Manager's approval.
  • Assist with the design and constant improvement of controls to insure alignment to requirements, the risk appetite and compliance culture.
  • Help to evaluate risk and control processes and practices that are in compliance with bank and regulatory requirements.
  • Coordinate information gathering information from impacted group(s) when potential significant deficiencies or material weaknesses are identified, to ensure appropriate investigative groups are engaged; ensure remediation activities are appropriately documented to satisfy external review.
  • Support the Senior Manager to analyze, produce and distribute timely key risk reporting within area of expertise as required for management which are used to make strategic decisions and to provide governance on the overall risk framework
  • Help to facilitate attestation processes and consolidate reporting to meet deadlines.
  • Work closely with system support, operational business units as well as analytics and reporting professionals in the investigation and documentation of root causes for identified issues.

Business Continuity Planning

  • Lead and support the Senior Manager in managing teamspecific BCPs.
  • Assist business units and leaders in annual reviews, developing, and testing of BCPs.
  • Ensure plans are uptodate and inline with Business Continuity Management standards.
  • Lead successful BCP audits and Quality Assurance (QA) exercises.
  • Participate in Enterprisewide Disaster Recovery testing, walkthroughs, notification tests, alternate site, and remote (VPN) tests.
  • Act as SME in an advisory capacity to executives on Audit and Compliance issues; recommend improvements.
  • Authority to coordinate work and/or call people together to discuss/resolve issues

Primary Attributes

  • Critical thinking
  • Risk/Governance mindset
  • Analyze opportunities and share guidance on improving overall efficiency
  • Organized, attention to detail, work with pace

Secondary Attributes
Ability to manage complexity; identify risks and mitigants; manage competing priorities


This role will develop and cultivate strong working relationships with key business partners and leverage all internal resources to support the Personal Lending and Home Financing group adhere to risk and regulatory requirements.


Knowledge

  • University degree/college diploma or equivalent
  • 58 years experience in risk and/or operations and/or technology preferably within the financial services industry
  • Knowledge in Consumer Credit Risk
  • Knowledge of the Bank's Personal Loan and Small Business Loan product offerings and Credit Cards.
  • Knowledge in the mortgage / loan fulfillment process.
  • Indepth knowledge of the Bank's Lending Philosophies, Credit Policies and processes
  • Strong documentation skills and knowledge of the MS Office suite of products e.g. Word, Excel, PowerPoint, Teams, Forms, Power Automate, VBAs, VLOOKUPs, etc.
  • Thorough knowledge of the Bank's operating systems
  • CCAPS, CFS, NCCS, MDIF, MECH
  • Knowledge of Business Continuity Planning; completion of an industry certification (from Business Continuity Institute and/or Disaster Recovery Institute) is considered an asset.

Skills

  • Project Management
  • Advanced analytical and problemsolving skills
  • Comfortable with ambiguity
  • Superior

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